Amy Vance
Castlewood,VA
Summary
Administrator and Office Manager who continually maintains a positive attitude while interacting with demanding clients. I have 6 years of experience with office management, payroll processing, payroll and business tax preparation, and accounting in a busy office setting. I am proficient at multitasking and managing a busy schedule to meet the needs of both the consumers and the professionals I assist. I earned a BBA from King University with honors and a 3.975 GPA and have sharpened my skills working for a fast pasted accounting firm. I have managed accounts for multiple businesses in multiple states and fields.
Overview
26
26
years of professional experience
Work History
Office Manager/Accountant Assistant
Adams and Company
Lebanon, Virg
12.2017 - 03.2023
- Provided administrative support to management team including preparing reports and presentations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Completed thorough opening and closing functions to maintain operational standards each day.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained filing system for records, correspondence and other documents. Reviewed files and records to obtain information and respond to requests.
Mental Health Mentor and Life Coach
Cumberland Mountain Community Services
Cedar Bluff, VA
05.2010 - 05.2015
- Provided education on mental illness and coping with different mental disorders
- Assisted consumers with scheduling and attending appointments, managing finances, and all aspects of living independently
- Completed daily documentation in the Anasazi computer program and I complete all of my own Medicaid billing and documentation
- Assisted and educated my consumers on maintaining good physical and mental health, managing their medications appropriately, managing their income, and other aspects that aid them with developing a more comfortable quality of life.
Residential Technician
Cumberland Mountain Community Services
Cedar Bluff, VA
06.2006 - 05.2010
- Provided monitoring of inpatient consumers and secretarial duties
- Maintained the charts, answered the phones, maintained the schedule, reviewed and organized the files, and provided upper management support.
Administrative Assistant
O'Charley's
Roanoke, VA
12.2005 - 03.2006
- Created schedules, pay role, and banking assistance
- Opened the store, made daily deposits, counted out cash drawers, and managed the waiting staff
- Utilized computer skills on a daily basis and provided upper management with any support required.
Bartender and Front End Manager
Coach B's Bar and Grill
Salem, VA
06.2003 - 12.2005
- Bartender and waitress, managed credit card and cash transactions, and insured customer satisfaction.
Cashier
Wendy's
Lebanon, VA
06.1997 - 08.2001
- Was able to fulfill all needed positions but was primarily the cashier
- Managed cash and credit transactions while ensuring customer satisfaction.
Education
Bachelors of Business Administration -
King University
01.2016
Associate of Arts - General Studies
Southwest VA Community College
01.2001
Skills
- Professional Phone Etiquette
- Excellent Communication Skills
- Customer Oriented
- Bookkeeping
- Data Entry
- Office Management
- Financial Accounting
- Scheduling
- Human Resources
- Payroll and Budgeting
- Data Reconciliation
- Multi-State Payroll
- Payroll Administration
References
References available upon request.
Timeline
Office Manager/Accountant Assistant
Adams and Company
12.2017 - 03.2023
Mental Health Mentor and Life Coach
Cumberland Mountain Community Services
05.2010 - 05.2015
Residential Technician
Cumberland Mountain Community Services
06.2006 - 05.2010
Administrative Assistant
O'Charley's
12.2005 - 03.2006
Bartender and Front End Manager
Coach B's Bar and Grill
06.2003 - 12.2005
Cashier
Wendy's
06.1997 - 08.2001
Bachelors of Business Administration -
King University
Associate of Arts - General Studies
Southwest VA Community College
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