Amy Van Lenten
Pensacola,FL
Summary
Licensed Clinical Social Work Intern familiar with client assessments, treatment planning and ongoing evaluations. Well-versed in effective intervention and assessment techniques.
Overview
15
15
years of professional experience
Work History
Clinical Mental Health Therapist
Florida West Hospital
Pensacola, United States
06.2021 - Current
- Maintain comprehensive knowledge of DSM-5 diagnoses, patient presentation, and development; emphasizing impact of psychosocial stressors, medical diagnosis, and global functioning
- Sustain current knowledge of community and clinical resources required for optimum utilization of patient centered care
- Recognition of patient experiences, perceptions, and worldviews to advocate on behalf of patients to better understand and build stronger patient relationships
- Observed and monitored patient behavior and responses to treatment.
- Provided tools for patients and families to communicate better and negotiate issues for improved family relationships.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
- Guided patients in development of skills and cognitive behavioral therapy
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
Clinical Mental Health Therapist Intern
Florida West Hospital
Pensacola, FL
08.2020 - 05.2021
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior, and psychosocial issues.
- Tracked progress for 20 patients according to goals for interventions.
- Documented patient information, treatment plans and patient responses.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client reducing rapid readmission.
- Implemented therapeutic interventions to promote awareness and growth.
- Built trust and rapport with compassionate approach.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Clinical Director of Women's Reintegration Program
Re-Entry Alliance Of Pensacola
Pensacola, United States
02.2019 - 05.2020
- Assess client’s psychosocial needs, goals, and bi-weekly goal development to initiate client treatment plan required for referral services and continuity of care
- Coordination of care including local law enforcement agencies and probation offices to meet daily living requirements of clients involved in community rehabilitation process
- Assist 40 clients in obtaining proper documentation, emergency food and clothing, and necessary medical, dental, and psychological services based on individual client need and goals
- Maintain client confidentiality pertaining to client’s right to self-determination and autonomy for reintegration and thereafter
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Implement new policies and educate staff on changes.
Bachelor of Social Work Intern
Men's Rehabilitation Treatment Center
Pensacola, United States
05.2016 - 09.2016
- Interviewed clients and family members to obtain key information for case planning and management.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
- Carried out day-day-day duties accurately and efficiently.
Community Outreach Coordinator
Junior Achievement Of Northwest Florida
Pensacola, United States
01.2016 - 05.2018
- Implement evidence-based research into grant writing and proposals for proficiency in financial knowledge and community engagement
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Wrote content for newsletters, social media pages and informational packets.
- Acted as main point of contact between management, clinical staffs and external community.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Created and implemented community-based programs to improve education or fill specific needs.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Conducted community workshops to promote different programs and educate public on available services.
Care Navigator
HEB Pharmacy
Cedar Park, Texas
01.2008 - 10.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Resolved concerns with products or services to help with retention and drive sales.
- Identified gaps in care and assisted in closure of gaps.
- Assisted members with social determinants of health and linked to appropriate community resources.
- Followed document protocols to safeguard confidentiality of patient records.
- Recommended service improvements to minimize recurring patient issues and complaints.
Behavior Interventionist
Advanced Neuromodulation Systems, Inc
Dallas, Texas
06.2001 - 03.2008
- Assess and utilized client concerns with prioritization for effective and efficient case management and spinal cord stimulator (SCS) implantation
- Implement two way communication and empathy models to elicit open communication with emphasis on body language and non-verbal cues regarding barriers, safety, and concerns with implantation surgery of SCS
- Troubleshoot possible risks, hurdles, and barriers to immobilizing pain impacting day-to-day functioning and enjoyment
- Improved behaviors through modeling, role-playing and other effective strategies.
- Developed intervention plans based on established guidelines and individual needs.
- Mediated conflicts through structured sessions.
- Maintained records of ongoing assessments and documentation of updates.
- Stayed abreast of latest changes by reading publications, attending conferences and completing training.
- Signed diagnostic assessments and individual plans of care to initiate client treatments.
Education
Master of Social Work -
University of West Florida
Pensacola,FL05.2021
Bachelor of Social Science - Social Work
University of West Florida
Pensacola, FL05.2018
Child Welfare - Social Work
University of West Florida
Pensacola,FL05.2018
Skills
- Mood Disorders
- Psychiatric Evaluation
- Community Mental Health Programs
- Mental Health Support
- Family Education and Communication
- Interviewing Techniques
- Crisis Situations
- Individual and Group Therapy
- Documentation Requirements
- Therapeutic Assessment
- Treatments and Therapies
- Intervention Planning
Accomplishments
Guardian of Excellence Award 2021
Additional Information
- Licensure: , Registered Clinical Social Worker Intern IWS 15969 State of Florida Mental Health Professionals
- Non-violent Crisis Intervention, NCI2335172
- Basic Life Support 215412870924
- Mental Health First Aid
Timeline
Clinical Mental Health Therapist
Florida West Hospital
06.2021 - Current
Clinical Mental Health Therapist Intern
Florida West Hospital
08.2020 - 05.2021
Clinical Director of Women's Reintegration Program
Re-Entry Alliance Of Pensacola
02.2019 - 05.2020
Bachelor of Social Work Intern
Men's Rehabilitation Treatment Center
05.2016 - 09.2016
Community Outreach Coordinator
Junior Achievement Of Northwest Florida
01.2016 - 05.2018
Care Navigator
HEB Pharmacy
01.2008 - 10.2010
Behavior Interventionist
Advanced Neuromodulation Systems, Inc
06.2001 - 03.2008
Master of Social Work -
University of West Florida
Bachelor of Social Science - Social Work
University of West Florida
Child Welfare - Social Work
University of West Florida
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