Dynamic professional with extensive experience in team leadership and operational oversight in production environments. Skilled in problem-solving and customer service, consistently driving improvements in workflow efficiency and quality standards.
Overview
8
8
years of professional experience
Work History
Production Manager
Strategic Medical Research & Training
Friendsville , Tn
09.2023 - 07.2025
Managed daily production schedules to ensure timely project completion.
Oversaw team operations to maintain consistent workflow and quality standards.
Assisted in troubleshooting production issues to minimize downtime and disruption.
Managed materials to meet production goals and specific customer demands.
Assistant Manager
Culvers
Alcoa, Tennessee
02.2022 - 04.2024
Assisted in daily operations and ensured smooth workflow at the restaurant.
Resolved customer complaints efficiently to maintain satisfaction and loyalty.
Monitored staff performance and provided feedback for continuous improvement.
Retail Sales Manager
Visionworks
Bradley, Illinois
01.2017 - 11.2018
Trained and mentored sales associates to improve customer service skills.
Resolved customer complaints by providing timely and effective solutions.
Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Built talented and successful team that increased department sales.
Education
Some College (No Degree) - Business Administration And Management
Kankakee Community College
Kankakee, IL
Skills
Production scheduling
Quality control
Problem solving
Inventory management
Process optimization
Team leadership
References
References available upon request.
Timeline
Production Manager
Strategic Medical Research & Training
09.2023 - 07.2025
Assistant Manager
Culvers
02.2022 - 04.2024
Retail Sales Manager
Visionworks
01.2017 - 11.2018
Some College (No Degree) - Business Administration And Management