Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Wagner

Maryville,TN

Summary

Dynamic professional with extensive experience in team leadership and operational oversight in production environments. Skilled in problem-solving and customer service, consistently driving improvements in workflow efficiency and quality standards.

Overview

8
8
years of professional experience

Work History

Production Manager

Strategic Medical Research & Training
Friendsville , Tn
09.2023 - 07.2025
  • Managed daily production schedules to ensure timely project completion.
  • Oversaw team operations to maintain consistent workflow and quality standards.
  • Assisted in troubleshooting production issues to minimize downtime and disruption.
  • Managed materials to meet production goals and specific customer demands.

Assistant Manager

Culvers
Alcoa, Tennessee
02.2022 - 04.2024
  • Assisted in daily operations and ensured smooth workflow at the restaurant.
  • Resolved customer complaints efficiently to maintain satisfaction and loyalty.
  • Monitored staff performance and provided feedback for continuous improvement.

Retail Sales Manager

Visionworks
Bradley, Illinois
01.2017 - 11.2018
  • Trained and mentored sales associates to improve customer service skills.
  • Resolved customer complaints by providing timely and effective solutions.
  • Managed staffing schedules, interviewed potential employees, and provided training for new hires.
  • Built talented and successful team that increased department sales.

Education

Some College (No Degree) - Business Administration And Management

Kankakee Community College
Kankakee, IL

Skills

  • Production scheduling
  • Quality control
  • Problem solving
  • Inventory management
  • Process optimization
  • Team leadership

References

References available upon request.

Timeline

Production Manager

Strategic Medical Research & Training
09.2023 - 07.2025

Assistant Manager

Culvers
02.2022 - 04.2024

Retail Sales Manager

Visionworks
01.2017 - 11.2018

Some College (No Degree) - Business Administration And Management

Kankakee Community College
Amy Wagner