Amy Walters
Teague
Summary
Dynamic individual with hands-on experience in Human Resources and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
HR Manager
Parkview Regional Hospital
07.2023 - 08.2025
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Drafted job descriptions based on current roles within the organization.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Ensured compliance with all state and federal employment laws including wage and hour regulations.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Developed processes for onboarding new hires into the organization's culture.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Held exit interviews and documented information discussed with employees.
- Scheduled meetings with employees to address concerns and grievances.
- Handled employee discipline and termination to address policy infractions.
HR Generalist
Parkview Regional Hospital
03.2023 - 07.2023
- Developed and implemented employee onboarding programs to enhance new hire engagement.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed and monitored employee recognition programs.
- Developed and maintained HR databases for accurate employee records and reporting.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Utility Clerk
City Of Teague
08.2022 - 02.2023
- Assisted in resolving customer inquiries regarding billing issues or product availability.
- Managed accounts receivable activities including collections and dispute resolution.
- Performed daily bank reconciliations to ensure accurate financial reporting.
- Coordinated with internal departments to resolve any operational issues.
- Checked and processed invoices for accuracy, ensuring all information was correct.
Bank Teller
Freestone Credit Union
02.2020 - 07.2022
- Maintained confidentiality of bank records, transactions and customer information.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Server Trainer
Chuy's
09.2017 - 12.2019
- Provided one-on-one support to ensure successful completion of training objectives.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Identified opportunities for improving existing processes related to training operations.
Education
Bachelor of Science - Human Resource Management
Western Governors University
Salt Lake City, UT02-2028
High School Diploma - undefined
Fairfield High School
05.2013
Skills
- Performance management
- Regulatory compliance
- Employee engagement
- Conflict resolution
- Employee relations
- Onboarding and orientation
- Problem solving
Timeline
HR Manager
Parkview Regional Hospital
07.2023 - 08.2025
HR Generalist
Parkview Regional Hospital
03.2023 - 07.2023
Utility Clerk
City Of Teague
08.2022 - 02.2023
Bank Teller
Freestone Credit Union
02.2020 - 07.2022
Server Trainer
Chuy's
09.2017 - 12.2019
High School Diploma - undefined
Fairfield High School
Bachelor of Science - Human Resource Management
Western Governors University
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