Amy Ward
Durango,CO
Summary
Seek to work in an environment that will provide challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Compliance & Community Manager
Purgatory Ski Resort
06.2021 - Current
- Perform community management by supporting various homeowner associations, utility service customers, facilities maintenance teams and their respective clients in a timely, professional manner
- Manage software and database information for all homeowners, HOAs, and community service business processes
- As the Granicus Administrator for the resort, completely revamped the compliance and collection process for Short-Term Rentals by implementing and utilizing fair and transparent solutions
- Prepare and issue monthly financial statements, annual budgets, and complete bank reconciliations for managed Home Owners Associations
- Reconcile and collect Lodging Assessments and Club Access Fees for DMMA
- Resolve balance disputes with homeowners.
- Successfully managed resort-wide lock upgrade project
Author/Editor
Self Employed Writer
01.2017 - Current
- Author of four self-published Young Adult Fiction novels
- Because of attention to detail and the decision I made to self-publish, I have also become quite proficient with editing.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
Administrative Assistant
Summit/AOG
05.2019 - 01.2021
- Support the business office by performing general clerical tasks, including Outlook and Excel Spreadsheets
- Create and maintain Microsoft Teams folders for data analysis in regards to designated project tracking and reporting.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems across 5 states.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Homeschool Teacher
Self Employed
02.2013 - 08.2019
- Adapted curricula to meet the specific needs and interests of my students
- Developed individual study plans for students working at different age levels
- Researched and selected appropriate resources within a financial budget of $1500 per student
- Taught a variety of subjects while providing motivation and inspiration
- Prepared reports and spreadsheets for facilitation to review progress.
- Boosted overall student success by providing individualized support through one-on-one tutoring sessions.
- Developed students'' critical thinking skills with challenging assignments and thought-provoking discussions.
Support Services Manager
Greenwood Police Department
02.2008 - 02.2013
- All duties pertaining to maintaining a police department office efficiently
- Duties included, but were not limited to, answering phones, any and all clerical duties including filing, Excel spreadsheets, evidence custodian, fingerprinting, data entry.
- Streamlined internal processes for improved team productivity and client satisfaction.
- Developed comprehensive documentation to assist in troubleshooting efforts, reducing time spent on issue resolution.
- Created, prepared, and delivered reports to various departments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Organized and updated databases, records and other information resources.
Administrative Assistant
Exterran Oilfield Services
05.2003 - 02.2008
- All duties pertaining to maintaining an oilfield services company office efficiently
- Duties included, but were not limited to, answering phones, Excel spreadsheets, creating and maintaining schedules for oilfield equipment preventative maintenance, all clerical duties related to data entry, sorting, filing, etc.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Education
UNIVERSITY OF ARKANSAS FORT SMITH
Fort Smith, ARSkills
- Payment Management
- Financial Budgeting and Reporting
- Daily Operations Management
- Procedure Development
- Resource Allocation
- Document Management
- Schedule Management
- Client Relationships
- Meeting Coordination
- Project Briefs
- Financial Statements Expertise
- Project Management
Additional Information
June 2021 - Present
In addition to working full-time for the Durango Mountain Master Association at Purgatory Resort, I have displayed capabilities for other companies as a consultant.
Durango Mountain Utilities
Account Maintenance Manager
Onboard customers
Accounts Receivable
Invoicing
Meter Uploads
Correspondence
Schedule final meter readings, technical support
Peaks Accounting
Accounting Specialist
Accounts Payable
Accounts Receivable
Bank Statement Reconciliation
Purgatory Metro District
Administrative Assistant
Website Management
Receive tap fees
SRF Loan Requisitions
San Juan Engineering
Project Administrator
Assist Construction Manager and Chief Engineer with $17 million waste water treatment plan project
Timeline
Compliance & Community Manager
Purgatory Ski Resort
06.2021 - Current
Administrative Assistant
Summit/AOG
05.2019 - 01.2021
Author/Editor
Self Employed Writer
01.2017 - Current
Homeschool Teacher
Self Employed
02.2013 - 08.2019
Support Services Manager
Greenwood Police Department
02.2008 - 02.2013
Administrative Assistant
Exterran Oilfield Services
05.2003 - 02.2008
UNIVERSITY OF ARKANSAS FORT SMITH
Similar Profiles
Adalynn BrnakAdalynn Brnak
Server at Purgatory Ski ResortServer at Purgatory Ski Resort
Adalynn BrnakAdalynn Brnak
Server at Purgatory Ski ResortServer at Purgatory Ski Resort
Alexander LekasAlexander Lekas
Rental/Retail Manager at Purgatory ResortRental/Retail Manager at Purgatory Resort