Adaptable Hospitality Specialist with 6+ years of experience in setting reservations and promptly helping guests. Focused on providing excellent service by collaborating with teammates to meet the customers' needs. Talented at improving customer service ratings through effective customer communication. Successful at developing strong business reputations built on knowledgeable and professional service.
• Verbal and written communication
• Self-motivated professional
• Team Oriented
• Public Speaking
• Adaptability
• Scheduling
• Guest satisfaction and accommodation
• Computer and Internet skills
• Microsoft Office Platforms- Word, Excel, Powerpoint
• Sales Transactions
• Inventory Maintenance
• Ability to handle high volume environment
Received recognition for "10s" Awards in customer satisfaction- In-house reviews and Trip Advisor