Amy Webb
Portland,OR
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
On Call Trainee
Central City Concern
07.2024 - Current
- Preform building up keep, room turn overs and preparation for move ins,
- Direct residents/clients to appropriate service staff as needed.
- Follow all CCC policies, procedures, and guidelines.
- Adhere to safety policies and procedures.
- Post and deliver tenant notices, bulletins, 24 hour entry notices, and rent statements.
- Maintain and update daily logs, building roster, package logs, and or any forms necessary to complete job duties.
- Report any safety concerns, hazardous conditions, or emergency situation and follow up with an incident report.
- Preform daily duties which include but are not limited to: Cleaning common areas, hallways, unoccupied client rooms, shared bathrooms, lobby area.
Administrative Assistant
Aerotek
06.2018 - 09.2020
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Customer Service Rep.
Walmart
12.2016 - 05.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Transfer
Clackamas Community College
06-2023
Skills
- Team Collaboration
- Documentation And Reporting
- Leadership Qualities
- Technical skills
- Safety Monitoring
- Administrative Support
- Crisis Management
- Risk Management
Timeline
On Call Trainee
Central City Concern
07.2024 - Current
Administrative Assistant
Aerotek
06.2018 - 09.2020
Customer Service Rep.
Walmart
12.2016 - 05.2018
Transfer
Clackamas Community College