Amy Wegner

Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Motivated to maintain member satisfaction and contribute to company success. Articulate, energetic and results-oriented, able to see a need within the company and adjust to ensure the needs of the membership are met. Self motivated, respectful, with a true love of working with the public

I have been training in one capacity or another to take on a management position for the last 4 years, first as a CSR at Tri-County Bank, and now within Advia Credit Union. I have some experience in scheduling, a significant amount of experience in financial literacy, and have always been a leader within my teams. I am quick to pick up on new ideas and learn new processes thoroughly so I can pass them on to my peers and team members. I believe my strong points are: fostering good relationships with the members while maintaining company integrity, policies, and adhering to all laws and regulations; assisting my team in whatever capacity needed, whether that is recognizing where someone deserves praise, needs support mentally, emotionally, etc, or when additional training is needed; and, recognizing where there is a need and either filling the gap myself or designating the workload between those who would benefit most from the experience. I am loyal and dedicated and will always work to ensure I am finding the "yes" for the customer wherever possible and working to ensure my team is sufficiently trained and confident so they are able to provide the most exemplary level of customer service to all who walk through our doors.