AMY WELLS
Pittsburgh,USA
Summary
I currently have over 20 plus years of experience in accounts receivables. Professional with strong background in financial operations, adept at managing invoicing processes with precision. Known for strong organizational skills, effective communication, and ability to work seamlessly within team to achieve goals. Consistently adaptable to evolving business needs, ensuring accuracy and efficiency in all tasks. Skilled in accounts payable, data entry, and financial software applications.
Overview
27
27
years of professional experience
Work History
Accounts Receivable Invoice Processor II
Thermo Fisher Scientific
12.2023 - Current
- Running spreadsheets of all rejected invoices
- Validating details of invoices, ensuring that they match purchase orders, contracts, and goods or services received
- Entering invoices into the accounting system and maintaining accurate digital and physical records of all transactions
- Reconciling processed invoices by verifying entries and comparing system reports to balances
- Communicating with suppliers or internal departments to resolve any invoice discrepancies or issues
- Preparing and processing payments for approved invoices
- Ensuring that all invoices are paid on time to maintain good relationships with suppliers
- Performing monthly reconciliations of accounts payable transactions
- Providing supporting documentation for audits
Lead Accounts Receivable Representative
Thermo Fisher Scientific
10.2022 - 12.2023
- Responsible for reconciliation of AR statements with clients
- Implement the credit & collection policy and procedure, achieve the performance target of collection rate
- Maintain a good relationship with our clients
- Provide some special AR statement or service required by clients if any
- Clear AR in time after receiving money from clients
- Report the collection risk of AR accounts promptly
- Supporting monthly closing and year-end audit other tasks assigned by AR supervisor
Accounts Receivable Representative II
Thermo Fisher Scientific
09.2019 - 10.2022
- Experienced in Prepaid, SUA, and Processing payments and payment reversals
- To maintain and organize the credit card e-mail
- Process credit card payments
- Update and create credit card SOPs for multiple different processes
- Update customer accounts, portal work, enter customer information into the request system
- Keep track of customer requests, following up with collectors on payments and or credit card process
- Contacting customers regarding payments
- Working with different companies regarding SUA and automated payments
- Training in credit card process, working with customer accounts
- Working with AP departments for customer payments
- Sending invoices, resubmitting invoices, running customer SOA, and working with sales and other departments regarding customer issues
Accounts Receivable Office Manager
Daily Management Inc.
01.1999 - 06.2019
- Company Overview: Daily Management billing includes responsibilities of 18 properties over the US region that account for 450 thousand owners of timeshare, in association with Berkley Vacations one of the largest developers in Florida.
- Performed at all department levels, including data entry, customer service, updating and maintaining contact information, bank reconciliation of checks and credit card payments, billing owner accounts, payroll, and all procedures of the human resources department
- Conducted monthly meetings with outside department heads to monitor policies and guidelines in the day-to-day operation of the timeshare and resorts to ensure profitability and consistency
- Guiding customer service representatives in filing owners’ complaints, conducting thorough research to develop the most effective solutions, and negotiating results
- Worked as a part of a large team and helped motivate all staff to quality levels
- Daily Management billing includes responsibilities of 18 properties over the US region that account for 450 thousand owners of timeshare, in association with Berkley Vacations one of the largest developers in Florida.
- Systems included: Cash Pro, IVR (interactive voice response), ACH Payments, Expresso pay, shift 4 dollars on the net, SAGE/PAYA, Accurint Lexis/Nexis, Pacer, Crystal Reports Basic, MAS200, Deed research online including Berkley Escrow System, Basic IT performance, Excel, word, etc.
Education
GED -
CONNELLEY TECHNICAL INSTITUTE
Pittsburgh, PASkills
- Bank reconciliation
- Microsoft office
- Accounts payable
- Invoice processing
- Payment processing
- Accounting
- SAP experience
- Expense reporting
- Oracle financials
- Payment tracking
- Financial record keeping
- Deadline management
- Dispute resolution
- SAP
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Verbal and written communication
Timeline
Accounts Receivable Invoice Processor II
Thermo Fisher Scientific
12.2023 - Current
Lead Accounts Receivable Representative
Thermo Fisher Scientific
10.2022 - 12.2023
Accounts Receivable Representative II
Thermo Fisher Scientific
09.2019 - 10.2022
Accounts Receivable Office Manager
Daily Management Inc.
01.1999 - 06.2019
GED -
CONNELLEY TECHNICAL INSTITUTE
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