Amy Wescom
Associate Director Business Sales
Davenport,Iowa
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. . Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
20
20
years of professional experience
Work History
Associate Director of Sales
Verizon Wireless
10.2021 - Current
- Analyzed sales data regularly to identify areas of improvement, subsequently implementing targeted action plans for continuous growth.
- Optimized pricing structures based on market research findings, yielding greater profitability without sacrificing competitiveness or brand image.
- Regularly reviewed sales team performance metrics, identifying strengths and weaknesses while providing constructive feedback for ongoing professional growth.
Business Account Manager
Verizon Wireless
Davenport, Iowa
05.2004 - 10.2021
- Start Date: May 16th, 2004 Responsibilities and Key Accomplishments: Sales Results: 16 years of meeting and exceeding individual monthly sales quota objectives by acquiring and retaining the accounts of small to mid-sized businesses.
- Daily responsibilities include generating new business in assigned territories through prospecting, cold calling networking and generating leads and referrals.
- Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services that we offer with our portfolio of solutions.
- I am able to recommend Verizon's solutions to customers to make their business more profitable.
- Awards: 7 time winner circle honoree / Gold Club winner 2019 / Women of Wireless participant 2019 Customer Retention: Provide follow-up training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues.
- Ordering Processing and Reporting: Fully utilize all sales force automation, funnel management and prospecting tools.
- Responsible for completing contracts and report-generation including tracking and forecasting reports.
- Training / Meetings: Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Served as a team leader on various teams over the years
Skills
Automation
Billing
Cold calling
Competitive
Contracts
Customer service
Forecasting
Meetings
Networking
Reporting
Selling
Sales
Retention strategies
Relationship development
Leadership
Timeline
Associate Director of Sales
Verizon Wireless
10.2021 - Current
Business Account Manager
Verizon Wireless
05.2004 - 10.2021