Amy Baker
Human Resources Leader
Northampton,PA
Overview
25
25
years of professional experience
Work History
Director, Human Resources, Risk & Safety
Citterio USA
Freeland
11.2022 - 11.2024
- Lead Human Resources Department with a customer service approach in SQF and GMP certified USDA regulated pork processing facility.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Fostered positive work environment through comprehensive employee relations program.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Vice President, Human Resources, Environmental, & Safety (Private Equity)
Ashland Foundry & Machine Works LLC
Multiple Locations
07.2019 - 11.2024
- Member of the executive leadership team leading full spectrum of human resource functions as well as risk management, safety, and environmental compliance for multiple ISO9001 certified manufacturing companies in the ferrous metal foundry industry
- Actively supported mergers and acquisitions in the private equity space.
Human Resources Consultant II
RKL, LLP
Lancaster
08.2018 - 07.2019
- Provide full spectrum human resource operations for clients in a full HR support capacity or in support of full time HR staff depending on client needs.
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
Director, Human Resources & Safety
County of Northampton
Easton
11.2015 - 01.2018
- Lead human resource function providing client services in the administration of the county's human resource system for an employee population of 2200 with 11 unions.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
Director, Human Resources, Risk & Safety
City of Allentown
Allentown
10.2012 - 03.2015
- Developed customer service approach for Human Resources Department for employee base of 900 union and non-union employees with full spectrum human resources services including hiring systems, payroll, performance management, workforce planning, succession planning, training and development programs, policy development and implementation, and support labor/management relationships.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Fostered positive work environment through comprehensive employee relations program.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Regional Vice President, HR
The Art Institutes (EDMC)
Pittsburgh
05.2011 - 11.2012
- Provide strategic human resource support for 4,500 employees and ten schools along the East Coast
- Work with school Presidents and HR Business Partners to ensure appropriate approaches in employee relations, engagement, accountability, workforce planning, and succession planning in union and non-union schools.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Regional Human Resources Director
Cintas Corporation
Fort Washington
01.2010 - 01.2011
Assistant to the Senior Vice President, Eastern Territory
Cintas Corporation
Northeast Philadelphia
01.2009 - 01.2010
Six Sigma Black Belt
Cintas Corporation
Fort Washington
01.2008 - 01.2009
Multi-Site Human Resource Manager
Cintas Corporation
Various Locations
01.2000 - 01.2008
Timeline
Director, Human Resources, Risk & Safety
Citterio USA
11.2022 - 11.2024
Vice President, Human Resources, Environmental, & Safety (Private Equity)
Ashland Foundry & Machine Works LLC
07.2019 - 11.2024
Human Resources Consultant II
RKL, LLP
08.2018 - 07.2019
Director, Human Resources & Safety
County of Northampton
11.2015 - 01.2018
Director, Human Resources, Risk & Safety
City of Allentown
10.2012 - 03.2015
Regional Vice President, HR
The Art Institutes (EDMC)
05.2011 - 11.2012
Regional Human Resources Director
Cintas Corporation
01.2010 - 01.2011
Assistant to the Senior Vice President, Eastern Territory
Cintas Corporation
01.2009 - 01.2010
Six Sigma Black Belt
Cintas Corporation
01.2008 - 01.2009
Multi-Site Human Resource Manager
Cintas Corporation
01.2000 - 01.2008
Master of Science - Human Resources Management
Moravian University
Bachelor of Science - Human Resources
Muhlenberg College
Summary
Experienced senior human resources leader with 20+ years of progressive experience in human resources. Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency.
Education
Bachelor of Science - Human Resources
Muhlenberg College
AllentownMaster of Science - Human Resources Management
Moravian University
Bethlehem, PASkills
- Change Management
- Strategic Planning
- Employee Relations & Engagement
- Talent Acquisition
- Workforce Planning
- Succession Planning
- Training & Development
- Performance Management
- Union Labor Relations
- Benefits & Total Compensation
- ComplianceWorker's Compensation
- Mergers & Acquisitions
Certification
- SPHR - HRCI Senior Professional in Human Resources
- SHRM-SCP - SHRM Senior Certified Professional.
- Six Sigma Black Belt
- Myers Briggs Type Indicator (MBTI) Certified Practicioner
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureFlexible work hoursCareer advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsAccomplishments
Negotiated CBA with $500,000+ cost savings over three years post acquisition
Implemented HRIS and payroll system providing efficiencies and employee access to information
- Annual cost savings of $50,000
- 25% efficiency improvement in HR processes the first 6 months and removing paper driven practices
- Developed HR KPIs and data analytics through HRIS implementation
Implemented online recruitment system providing paperless recruiting lifecycle from application to onboarding
- Realized recruiting cost savings of $77,000 in the first six months
- Reduced recruitment cycle to less than four weeks
- Reduced contingent workforce by 60% after bringing recruiting process inside organization for production related positions
- $2M savings in agency costs for temporary staffing provided daily
Manage risk, workers' compensation, and safety programs
- Introduced light duty return to work program reducing lost time by 70%
- Reduced worker’s comp spend by 45% in first year by instituting light duty and return to work program
- Negotiating a premium decrease of 40% through broker in second year due to performance of program saving $238,000
- Reduced OSHA Incident Rate from 12 in 2020 to 1 in 2021 and 0 in 2022 with a comp spend improvement of $186,000+
Manage total compensation and benefit programs
- Properly aligned wage and hour requirements
- Engaged benefits broker providing $1.6M year savings
Lead CARES Act credit initiative to ensure maximum benefit for organization - $2.5M+ during business opportunity from federal government
Installed Safety and Learning Management System utilizing federal grant realizing a cost savings of 50%
Languages
English
Native or Bilingual
Memberships, Committees, & Community Service
Muhlenberg College
Adjunct Instructor – 2024 - Present
Society of Human Resource Management (SHRM)
Member – 2005 – Present
Society of Human Resource Management – Lehigh Valley
Chapter Vice President – 2021
Society of Human Resource Management – Lehigh Valley
Board Member – 2019 – 2021
Society of Human Resource Management – Lehigh Valley Program Chair – 2019 – 2021
American Society of Safety Professionals (ASSP)
Member – 2019 – 2022
Center for Humanistic Change Board Member – 2020
WDIY
HR Committee – 2020 – 2021
Steel Founders Society
T&O Committee – 2021 – 2022
Steel Founders Society
HR and Safety Committee Co-Chair 2021 – 2022
International Public Management Association – HR (IPMA-HR)
Member – 2012 – 2018
Society of County Human Resource Professionals of Pennsylvania Member – 2015 – 2018
Society of County Human Resource Professionals of Pennsylvania Board Member – 2016 – 2018
Lehigh Valley Business Coalition on Health Care
Board Member – 2013 – 2015; 2017 – 2018
Lehigh Valley Business Coalition on Health Care, Government Committee
Member – 2013 – 2018
Lehigh Valley Chamber of Commerce, Women in Business Board Member – 2018 – 2020
Lehigh Valley Women's Summit, Committee Member – 2018 – 2019 Committee Chair 2019-2020
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