Amy Westerburg, RN
San Diego,CA
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient and inpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Nurse Mother and Baby
Scripps Mercy Hospital Chula Vista
01.2023 - Current
- Provide family-centered care and promote healthy birth outcomes. Collaborate with the interdisciplinary healthcare team to ensure that rooming-in, skin-to-skin, and breastfeeding exclusivity is accomplished
- Mother Baby Nurses are proficient in consistently assessing, identifying, and addressing patient’s educational needs and barriers to learning.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Manager Clinic Operations
Organ Transplant, Scripps Center for Organ and Cell Transplant
01.2018 - 04.2023
- Provided leadership and direction to staff to ensure smooth and efficient daily operations and quality outcomes, while promoting positive patient experience
- Created and maintained an environment that assures nursing practice reflects established standards of care and a culture that promotes patient safety.
- Contributed to strategic planning of business units.
- Coordinated the ongoing development and productivity of the physician office practices.
- As the manager of the Organ Transplant Department, I was responsible for the Kidney, Liver and Pancreas Transplant and Living Kidney Donor programs. As well as the General Hepatology and Transplant General Surgery programs.
- Supervised the scheduling team and assisted with scheduling when needed.
- Additionally, I supervised and manage the Transplant Clinic at Scripps Green Hospital and several outreach clinics at various campuses.
- Managed and motivated employees to be productive and engaged in work. Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Complex Care Manager
Scripps Center for Organ and Cell Transplant
01.2004 - 01.2018
- Responsible for coordinating the transplant process across the continuum, maintaining United Network for Organ Sharing (UNOS) compliance and facilitating innovative leadership with multiple healthcare providers
- Coordinates the transplant process from candidate referral, evaluation, acceptance, transplantation and post-surgical care
- Preceptor to nurses and staff in areas of patient transplant candidacy, patient education, and UNOS policies
- Acts as an integral member of a larger interdisciplinary team contributing to excellence in patient care.
- Mentored new case managers through training sessions, job shadowing opportunities, and ongoing professional development support.
- Conducted regular audits of case files to ensure accuracy, completeness, and adherence to established protocols.
Registered Nurse
Inpatient Obstetrics, Labor and Delivery Unit, Scripps Memorial Hospital
01.2002 - 01.2004
- Provided nursing care to women and their newborns during the antepartum, intrapartum, postpartum, and neonatal stages of this important life event
- Collaborated with physicians to assess each mother and baby couplet to develop and provide the best individualized plan of care
- Obtained AWHONN Certification in Electronic Fetal Monitoring, Association of Women's Health, Obstetric and Neonatal Nurses
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse
Labor and Delivery Unit, Medical Center at Princeton
01.2000 - 01.2002
- Delivered care to women during pregnancy, childbirth, and the postpartum period
- Assessed the patient’s pregnancy concerns and needs, carefully monitored the labor process, and assisted with the delivery of the newborn
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Obtained Inpatient Obstetric Nurse Certification, National Certification Corporation for the Obstetric, Gynecologic and Neonatal Nursing.
Registered Nurse
Labor Delivery and Recovery Unit, Capital Health System, Mercer Campus
01.1998 - 01.2000
- Provided direct nursing care to women and children in the following areas: antepartum, postpartum and newborn nursery
- Assisted patients and family members in the education of health care needs.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Education
Diploma in Nursing -
Helene Fuld School of Nursing
Trenton, NJ01.1998
Associate of Science: Science -
Mercer County Community College
Trenton, NJ01.1998
Bachelor of Science: Child Development and Family Relations -
Indiana University of Pennsylvania
Indiana, PA01.1991
Skills
- Strong Clinical Judgment
- Patient and family advocacy
- Direct Patient Care
- Patient Assessments
- Medication and IV administration
- Nursing staff leadership
- Patient education and counseling
Certification
- Registered Nurse (RN) State of California
- Basic Life Support for healthcare provider (BLS), American Heart Association
- Neonatal Resuscitation Provider Certification (NRP) American Academy of Pediatrics
Honors And Awards
- Scripps Leadership Academy Graduate, 2022
- Transplant Nurse of the year 2008 and 2016
- Nominated for the William H. & Ruth Black Employee Achievement Awards, 2007
Timeline
Registered Nurse Mother and Baby
Scripps Mercy Hospital Chula Vista
01.2023 - Current
Manager Clinic Operations
Organ Transplant, Scripps Center for Organ and Cell Transplant
01.2018 - 04.2023
Complex Care Manager
Scripps Center for Organ and Cell Transplant
01.2004 - 01.2018
Registered Nurse
Inpatient Obstetrics, Labor and Delivery Unit, Scripps Memorial Hospital
01.2002 - 01.2004
Registered Nurse
Labor and Delivery Unit, Medical Center at Princeton
01.2000 - 01.2002
Registered Nurse
Labor Delivery and Recovery Unit, Capital Health System, Mercer Campus
01.1998 - 01.2000
Diploma in Nursing -
Helene Fuld School of Nursing
Associate of Science: Science -
Mercer County Community College
Bachelor of Science: Child Development and Family Relations -
Indiana University of Pennsylvania
- Registered Nurse (RN) State of California
- Basic Life Support for healthcare provider (BLS), American Heart Association
- Neonatal Resuscitation Provider Certification (NRP) American Academy of Pediatrics
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