Amy Wheat

I worked on the transitional care unit at spindletop hill which is like step down from hospital to therapy. Had trach pts & gtube pts. Wound care & diabetic care.

• Supervised, directed, and motivated high-quality performance from nursing staff.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Worked at least Number hours per month as floor nurse to maintain clinical proficiency.
• Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
• Reviewed patient transfer records routinely to verify patients received appropriate levels of care.
• Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
• Reviewed department performance and adjusted coverage to compensate for changing conditions.
• Managed Number nurses and nursing activities in Number-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
• Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
• Established and continuously optimized unit schedules and individual work assignments.
• Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
• Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
• Fostered improvement in staff development, personnel training, and standards of patient care.
• Evaluated skills of nursing personnel and verified staff certifications for validity.
• Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Educated family members and caregivers on patient care instructions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Managed patients recovering from medical or surgical procedures.
• Monitored patient reactions after administering medications and IV therapies.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Recorded details regarding therapies to keep patient charts updated.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Investigated and resolved issues affecting hospital operations and patient care.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.