Amy Wiedner

As a administrative assistant in a Dental Office, my duties include:

• Oversee scheduling, patient records, accounts, and coordinate daily operations.
• Enter patient data, scan any / all needed information into patient chart.
• Answer / place phone calls, take messages and great patients.
• Schedule appointments for patients
• Maintain patient accounts and records.
• Prepare and send patient bills.
• Assistant patients in filling out paperwork / medical forms.
• Manage and organize referrals from specialist.
• Perform basic accounting task.
• Updating insurance information, putting in insurance information, and making sure the insurance is active.
• Maintain petty cash.
• Keep track of office supplies.
• Promote a positive work environment.
• Schedule staff meetings, prepare crucial documents.
• Assist in new employees, providing training materials.

As a Dental Assistant my duties included:

• Cleaned and sanitized dental instruments, straightened rooms, and restocked supplies to prepare for next patient.
• Assisted dentist by performing four handed dentistry and other chair side duties.
• Patient care, record keeping and appointment scheduling.
• Prepared patient x-rays and images for doctor.
• Explained treatment procedures and instructed homecare guidelines.
• Recorded patients health history, documented current symptoms, and show records from previous visit if needed.
• Educated patients on oral hygiene.
• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
• Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
• Participated in community outreach programs, educating public on importance of dental health.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.