Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Amy Wiker

West Grove,PA

Summary

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring customers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

Nemours/A.I. duPont Hospital for Children
Wilmington, DE
07.2009 - Current
  • Provides effective support to assigned customer groups in an advisory capacity on strategic and tactical HR related issues and current HR trends
  • Collaborates on development/ re-design of HR products and participates in the implementation process
  • Collaborates on HR group-wide initiatives involving cultural change issues
  • Provides strategic management of HR programs and technical services in order to establish and maintain competitive programs that attract and retain high quality employees in a cost effective manner
  • Responsible for development and delivery of HR policies, practices, and procedures
  • Employee relations and associate engagement with client group
  • Develops and delivers training sessions for customers, as well as, enterprise wide training initiatives.

Recruitment Strategist

Nemours/A. I. duPont
Wilmington, DE
03.2006 - 07.2009
  • Source, screen, interview and refer candidates for Hospital, Practice, Research, Public Health, and Allied Health positions (exempt & non-exempt)
  • Responsible for developing strategic plans for recruiting hard to fill positions
  • Attend job fairs & community/school events as a representative of Nemours
  • Train hiring managers and other HR members on Targeted Selection (DDI)/Behavioral Interviewing
  • Responsible for Associate of the Month & Annual Recognition Program
  • Responsible for unemployment compensation claims.

Sr. Corporate Recruiter

Independence Blue Cross Philadelphia
Philadelphia, PA
04.2001 - 03.2006
  • Source, screen, and interview candidates for exempt and non-exempt positions
  • Develop strong working relationships with hiring managers and client service reps
  • To determine recruiting strategy
  • Keep hiring managers and candidates informed during the hiring process
  • Facilitate internal transfers
  • Handle internal employee relations issues related to recruiting and career development
  • Extend and negotiate offers of employment
  • Served as company representative at career fairs, university events, community organizations, and HR orientation
  • Develop, coordinate, and facilitate the summer and legal internship programs
  • Deliver career counseling sessions
  • Participated in team projects to develop new hire orientation program
  • Selected for HR rotational program: Compensation, Associate Communications, and HRIS.

Recruiter/Account Manager

ANCO Insurance/ ANCO Employer Services
Bryan, TX
08.1998 - 12.2000
  • Responsibilities include but are not limited to: finding new & improved ways to go about the recruiting process, obtaining & filling job orders, helping re-write HR policies, placing newspaper ads, placing job descriptions via the Internet, interviewing candidates, checking references/criminal background checks, maintaining resume data base for Bryan/College Station & Houston locations, main contact between client companies and employees, running MVR's, scheduling drug tests, testing applicants, processing new hires, developing marketing tools, producing quotes for prospective clients, tracking advertising costs, and answering incoming applicant line.

Personnel Manager

Snelling Personnel Services
Lancaster, PA
09.1997 - 07.1998
  • Responsibilities included but were not limited to: recruiting, placing ads in local newspapers, interviewing, checking references, screening, testing, orientation of new applicants, payroll for all temporary workers, supervised all activities of temporary employees, maintained COI relationships, maintained employee files/paperwork, marketing, inside sales calls, customer services, and main contact between employees and clients.

Education

Bachelor of Arts - History, Women's Studies Option- Applied History

Millersville University of Pennsylvania

Skills

  • Training Needs Analysis
  • Building Morale
  • Dispute Mediation
  • Employee Performance Management
  • Employee Relations Oversight
  • HR Strategy
  • Coaching Leadership
  • Improving Employee Engagement
  • Hiring and Firing
  • Exit Interviews and Processes
  • Human Resources Best Practices
  • Employee Feedback and Recognition
  • Improving Organizational Standards

Affiliations

Society for Human Resource Management

DE SHRM

Certification

SHRM-SCP-SHRM Certified Professional

Timeline

Human Resources Business Partner

Nemours/A.I. duPont Hospital for Children
07.2009 - Current

Recruitment Strategist

Nemours/A. I. duPont
03.2006 - 07.2009

Sr. Corporate Recruiter

Independence Blue Cross Philadelphia
04.2001 - 03.2006

Recruiter/Account Manager

ANCO Insurance/ ANCO Employer Services
08.1998 - 12.2000

Personnel Manager

Snelling Personnel Services
09.1997 - 07.1998

Bachelor of Arts - History, Women's Studies Option- Applied History

Millersville University of Pennsylvania
Amy Wiker