Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amy Wilder

Childcare Director
Royston,GA

Summary

Exceptional leader and Licensed Childcare Director with TCC credentials experienced in providing care for up to 100 children ages 4 to 12 years old in a loving and secure environment that fosters learning and creativity. Provides operational guidance and manages and supports 22 staff to deliver superior performance that yields positive growth and development outcomes. Consistently maintains State licensing requirements and meets compliance standards to promote trusting relationships with families. Experienced in organizing facilities, supplies and educators to handle wide-ranging needs. Highly organized, resourceful and forward-thinking leader.

Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

18
18
years of professional experience

Work History

Childcare Director/Lifeguard

Bell Family YMCA
Hartwell, GA
04.2013 - Current
  • (706)856-9622
  • Childcare
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Managed program paperwork and child records to comply with state requirements.
  • Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
  • Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Attended approved training and continuing education courses to maintain certifications.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.
  • Executed marketing plan and promoted positive image to achieve enrollment goals.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
  • Maximized occupancy of building to achieve return on investment.
  • Lifeguard
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Completed basic maintenance and repairs to keep pools functioning properly.

Machine Operator

Tenneco Automotive
Hartwell, GA
08.2011 - 03.2013
  • 376-0214
  • Quality control, stamp tubes
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Fabricated new and repaired defective components, using lathes and 3D printers.

Bus Driver

Hart County Transportation
Hartwell, United States
08.2007 - 08.2011
  • (706) 856-7295
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained Georgia driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Obeyed federal, Georgia and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.

Teller

Regions Bank
Elberton, GA
03.2006 - 10.2006
  • (706) 283-1751
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Maintained friendly and professional customer interactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
  • Identified sales opportunities and referred customers to branch partners in financial services
  • Stocked supplies for customers and personal teller station
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities
  • Processed customer transactions promptly, minimizing wait times
  • Counted, verified and handled bank deposits and armored car transactions
  • Maintained friendly and professional customer interactions
  • Resolved problems, improved operations and provided exceptional service

K5 Teacher

Soaring Heights Baptist Academy/ K4
Royston, GA
08.2003 - 06.2005
  • (706) 245-6057
  • Identified characteristics, needs, abilities and problems of each child through personal interaction and progress reports to optimize approaches.
  • Reported to parents and administration about student progress.
  • Created, managed and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
  • Played games with students to increase understanding of subjects
  • Created child-centered learning environment characterized by consistent application of sound mental health and educational psychology practices
  • Delivered lesson plans, implemented school curriculum and used data to create, monitor and establish personalized learning plan for each student
  • Identified characteristics, needs, abilities and problems of each child through personal interaction and progress reports to optimize approaches
  • Reported to parents and administration about student progress
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences
  • Created, managed and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives
  • Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
  • Collaborated with administrators on classroom policies, management strategies and discipline
  • Implemented classroom management improvements to enhance class morale and engagement

Receptionist

Dr. Turner
Royston, GA
08.2001 - 08.2002
  • 706 246-9009
  • Updated charts with valuable information
  • Billed insurance for patients using medical coding
  • Dressed wounds, set up whirlpool soaks, set up hyperbaric chamber, and took x-rays
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Troubleshot copy machines and printers and scheduled service as needed.
  • Maintained confidentiality of information regarding clients and company.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Confirmed appointments, communicated with clients and updated client records.

Education

TCC Certification - Early Childhood Education

Athens Technical College
Athens, GA
2015

High school diploma - College Prep & Technical

Elbert County High School
Elberton, GA
06.1994

Skills

  • Child Programs
  • Instructional Strategies
  • Reading Comprehension
  • Computer
  • Office Management
  • Billing
  • Licensed Childcare Provider
  • Childcare center operations
  • Written Communication
  • Organization and Time Management
  • Problem-Solving
  • Self-Motivated
  • Flexible and Adaptable
  • Multitasking Abilities

Additional Information

Have CDL B License

40 Hours of Director training

Lifeguard Certification

Cpr/First Aid Certified

Some Radiology experience

Hyperbaric experience

49 hours of college credits

Timeline

Childcare Director/Lifeguard

Bell Family YMCA
04.2013 - Current

Machine Operator

Tenneco Automotive
08.2011 - 03.2013

Bus Driver

Hart County Transportation
08.2007 - 08.2011

Teller

Regions Bank
03.2006 - 10.2006

K5 Teacher

Soaring Heights Baptist Academy/ K4
08.2003 - 06.2005

Receptionist

Dr. Turner
08.2001 - 08.2002

TCC Certification - Early Childhood Education

Athens Technical College

High school diploma - College Prep & Technical

Elbert County High School
Amy WilderChildcare Director