Amy Wilkerson
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service.
Overview
2
2
years of professional experience
Work History
Cashier and Stocker
Family Dollar Dollar Tree
02.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Identified and resolved discrepancies and errors in customer accounts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Housekeeper
Landmark At Iroquois Park
12.2021 - 05.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked residents rooms by cleaning the floor, disinfecting every surface, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Temporary Nursing Assistant(TNA)
Trilogy At English Station
11.2021 - 12.2021
- Maintained residents overall hygiene.
- Provided a fun and relaxing environment for residents.
- Cleaned the food area after all feeding times.
- Supervised during feeding times.
Education
High School Diploma -
Doss High School
Louisville, KY05.2022
Skills
- Cashier Oversight
- Cash Management
- Wrapping and Boxing
- Cash Drawer Management
- Restocking
- Till Counting
- Merchandising
- Checks Validation
- Money Handling
- Hospitality and Accommodation
- Cleaning and Sanitizing
- Gift Wrapping
- Sweeping and Mopping
- Customer Assistance
- Stocking and Replenishing
- Bagging and Packaging
- Verbal and Written Communication
Crochet
I create stuffed animals, blanket, and all kinds of clothing and household items out of yarn made of many different types of material. I do not sell these projects, but i do give them to family and friends who want/need them.
Timeline
Cashier and Stocker
Family Dollar Dollar Tree
02.2023 - Current
Housekeeper
Landmark At Iroquois Park
12.2021 - 05.2022
Temporary Nursing Assistant(TNA)
Trilogy At English Station
11.2021 - 12.2021
High School Diploma -
Doss High School