Amy Williams
Greenville,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Atlantic Gastroenterology
01.2020 - Current
- Efficient medical assistant with 14 years of experience in a fast-paced medical office
- Responsibilities include triage nurse telephone calls, prior authorizations, medication refills, assist on procedures, obtained patients’ vital signs by visual and auditory measures, triaged patients, incoming and outgoing referrals, assisted nurses and physicians with various forms of patient treatment and care, patient registration and discharge, appointment scheduling, insurance verification, collection of co-payments, order entry, patient instruction related to test preparation, medical record management (adept at electronic medical records)
- Excellent communication skills, patient advocacy and customer service
- Adept at communication via multi-line phones.
Medical Assistant
Gastroenterology East
01.2013 - 01.2020
- Responsibilities include triage nurse telephone calls, prior authorizations, medication refills, assist on procedures, obtained patients’ vital signs by visual and auditory measures, triaged patients, incoming and outgoing referrals, assisted nurses and physicians with various forms of patient treatment and care, patient registration and discharge, appointment scheduling, insurance verification, collection of co-payments, order entry, patient instruction related to test preparation, medical record management (adept at electronic medical records)
- Excellent communication skills, patient advocacy and customer service
- Adept at communication via multi-line phones.
Administrative Support Specialist for Pulmonary Medicine
East Carolina University
01.2009 - 01.2012
- Responsibilities includes patient registration and discharge, verification of demographic data, insurance verification, electronic medical records management, claims review and processing, co-payment collections, answer multi-line phones, make referrals, file insurance and insurance authorizations
- Excellent communication skills and customer service.
Patient Representative
Greenville Pediatrics
01.2006 - 01.2009
- Responsibilities includes patient registration and discharge, verification of demographic data, insurance verification, medical records management (paper charts), claims review and processing, co-payment collections, charge entry, answers multi-line phones, file insurance and insurance authorizations
- Excellent communication skills and customer service.
Secretary
USL Auto Auction
01.2005 - 01.2007
- Responsibilities included managing office efficiency, title development and insurance, gathering loan documentation for lenders and borrowers, receiving payments and collections, interfacing with public and assisting with other duties as needed.
Education
Pitt Community College
Greenville, NC05.2008
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D.H. Conley High School
Greenville, NC05.2006
Skills
- Computer Skills (ie Word, Excel, Outlook, etc)
- Organization
- Multi-tasking
- Documentation and attention to detail
- Communication
- Collaboration and teamwork
- Data Entry
- Travel Coordination
- Spreadsheet Management
- HIPAA Compliance
- Office Administration
References
- Dara English, 252-560-6395
- Nancy Cherry, 252-341-5272
- Adrienne Ginn, 910-385-1071
Timeline
Medical Assistant
Atlantic Gastroenterology
01.2020 - Current
Medical Assistant
Gastroenterology East
01.2013 - 01.2020
Administrative Support Specialist for Pulmonary Medicine
East Carolina University
01.2009 - 01.2012
Patient Representative
Greenville Pediatrics
01.2006 - 01.2009
Secretary
USL Auto Auction
01.2005 - 01.2007
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D.H. Conley High School
Pitt Community College