Summary
Overview
Work History
Education
Skills
Software
Timeline
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Amy Wilson

Elementary School Teacher (Retired)
Conway,AR

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

32
32
years of professional experience
11
11
years of post-secondary education

Work History

Customer Service Cashier

Aaramark
Conway, AR
06.2018 - Current
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Worked with floor team and managers to meet wide range of customer needs.

Elementary Teacher Grades K-6

Perryville School District
Perryville, AR
08.2001 - 05.2023
  • Collaborated with administrators on classroom policies, management strategies, and discipline.
  • Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
  • Built positive relationships with parents to involve families in educational process.
  • Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level.
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.

Kindergarten Teacher

Pine Bluff School District
Pine Bluff, AR
08.1991 - 05.2000
  • Applied evidence-based practices for classroom management to enhance learning results.
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
  • Identified characteristics, needs, abilities, and problems of each child through personal interaction and progress reports to optimize approaches.
  • Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
  • Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.

Education

High School Diploma -

Pine Bluff High School
Pine Bluff, AR
08.1984 - 05.1986

Bachelor of Science - Early Childhood Education

Arkansas State University
Jonesboro, AR
08.1986 - 12.1990

Master of Science - Elementary Education

University of Arkansas At Pine Bluff
Pine Bluff, AR
01.1994 - 05.1999

Skills

Cash Handling

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Software

MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access) Google Drive (Docs, Sheets, Slides, Forms) Spreadsheets (Excel, Google Sheets, OpenOffice Calc) Email (mail merge, filters, folders, rules) Presentations/Slideshows (Powerpoint, Google Slides, )

Timeline

Customer Service Cashier

Aaramark
06.2018 - Current

Elementary Teacher Grades K-6

Perryville School District
08.2001 - 05.2023

Master of Science - Elementary Education

University of Arkansas At Pine Bluff
01.1994 - 05.1999

Kindergarten Teacher

Pine Bluff School District
08.1991 - 05.2000

Bachelor of Science - Early Childhood Education

Arkansas State University
08.1986 - 12.1990

High School Diploma -

Pine Bluff High School
08.1984 - 05.1986

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Amy WilsonElementary School Teacher (Retired)