Amy Wilson
Glen Allen,VA
Summary
Accomplished Physical Therapist and Manager possessing strong clinical assessment and evaluation skills. Provides supportive environment conducive to addressing individual needs. Distinguished client-facing skills and experience working closely with health care professionals to assess and treat complex conditions. Manages staff with daily interactions in clinic, insurance issues, scheduling and employee satisfaction.
Overview
26
26
years of professional experience
Work History
Physical Therapist
HCA
11.1999 - 06.2023
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Conducted clinical assessment and evaluation to determine patient needs.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Managed employees with clinic needs and scheduling.
- Performed chart audits and insurance authorizations.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
Physical Therapy Manager
HCA
05.2013 - 01.2023
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Physical Therapist
Palumbo Therapy
06.1997 - 10.1997
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Recorded patient prognosis, treatment and responses into reports and patient charts.
- Developed comprehensive treatment plans and goals to address individual patient needs.
Education
Master of Science - Physical Therapy
Virginia Commonwealth University
Richmond, VA05.1997
Bachelor of Science - Sports Medicaine
University of Virginia
Charlottesville, VA05.1994
Skills
- Compassionate Patient Care
- Supporting Daily Living Needs
- Workload Delegation
- Assessing patient needs and developing appropriate Plans of care
- Guidance and management of employees in 3 different settings
Accomplishments
- Promoted to manager after 14 years of employment.
- Trained and oriented 20+ new physical therapists, occupational therapists, speech therapists and office staff.
- Supervised team of 44 members.
- Achieved HCA 2013 Innovators Award through effectively submitting a plan to assist with patients and their families while staying in hospital.
- Project lead for implementation of electronic documentation system. Remained as lead for any issues with this system until present.
- Lead on TPE Medicare audit requiring intense chart review and many discussions to resolve documentation issues.
Timeline
Physical Therapy Manager
HCA
05.2013 - 01.2023
Physical Therapist
HCA
11.1999 - 06.2023
Physical Therapist
Palumbo Therapy
06.1997 - 10.1997
Master of Science - Physical Therapy
Virginia Commonwealth University
Bachelor of Science - Sports Medicaine
University of Virginia