Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Wilson

Lapwai,ID

Summary

Dynamic professional with a proven track record at Nez Perce Tribe, enhancing office efficiency and customer satisfaction through expert data management and courteous phone interactions. Skilled in cross-functional teamwork and sanitation services, I significantly improved operational workflows and cleanliness standards. Leveraging strong multitasking abilities and a keen analysis of customer feedback, I consistently exceed performance goals.

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Knowledgeable wireless clerk with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.

Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.

Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.

Highly efficient wireless clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

Wireless Clerk

Nez Perce Tribe Department of Technolgy
08.2015 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering phone calls and helping troubleshoot.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Scheduling Appointments for customer in need of a technical support.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Utilized office management software to record and track customer information.
  • Assisted with onboarding of new employees.
  • Assisting employees with work cell phones.
  • Helping manage our tower fee's
  • Taking payments in person, over the phone and through mail.

Housekeeper

Nez Perce Tribe
06.2012 - 08.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Education

High School Diploma -

Mountain Home High School
Mountain Home, ID
05-1995

Skills

  • Courteous Phone Interaction
  • Cross-Functional Teamwork
  • Customer Feedback Analysis
  • Sanitation Services

Timeline

Wireless Clerk

Nez Perce Tribe Department of Technolgy
08.2015 - Current

Housekeeper

Nez Perce Tribe
06.2012 - 08.2015

High School Diploma -

Mountain Home High School
Amy Wilson