Amy Womack
Yukon,OK
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Inside Sales/Outside Sales
Jet Specialty
11.2016 - 03.2021
- Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
- Negotiated pricing structures with clients to maximize profitability while maintaining competitiveness in the marketplace.
- Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.
- Facilitated smooth order processing by liaising between clients, production teams, and shipping departments to ensure timely delivery of products.
Manager/Sales/Material Buyer
Arrow Pump & Supply
10.2011 - 12.2016
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Inside Sales/Process Coordinator
National Oilwell Varco Inc
03.2000 - 10.2011
- Provided support during audits by maintaining thorough records of all relevant documentation related to process coordination activities within the organization.
- Assisted in the design and implementation of new systems that optimized workflows, resulting in significant time savings across various departments.
- Overcame the challenges posed by tight deadlines and resource constraints by devising innovative strategies for streamlining processes.
- Managed the resolution of conflicts among team members, ensuring that all parties involved worked together effectively to achieve common goals.
- Streamlined processes by implementing efficient workflow strategies and reducing bottlenecks in production.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Built relationships with customers and managed accounts to drive revenue and profit.
Timeline
Inside Sales/Outside Sales
Jet Specialty
11.2016 - 03.2021
Manager/Sales/Material Buyer
Arrow Pump & Supply
10.2011 - 12.2016
Inside Sales/Process Coordinator
National Oilwell Varco Inc
03.2000 - 10.2011