Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Amy Wood

Conway,SC
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Amy Wood

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in a quick safely manner to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Customer-oriented sales professional with a number of years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

23
years of professional experience

Work History

Chilis Resturant
North Myrtle Beach, SC

Waitress Supervisor
11.2019 - 10.2022

Job overview

  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Resolved customer complaints in a timely manner with professionalism.

Advantage Sales And Marketing
Charleston, SC

Sales Representative
03.2010 - 11.2013

Job overview

  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Researched competitors' products, prices, and sales techniques.
  • Managed inventory levels by ordering sufficient stock for each account.

Ruby Tuesdays Restaurant
Charleston, SC

Waitress
01.2000 - 11.2005

Job overview

  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Answered questions about menu items, ingredients, and pricing.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Organized take-out orders efficiently according to customer requests.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Served alcoholic beverages responsibly in accordance with state laws.

Education

Pacific High University
Dawson, PA

GED
01.2013

Skills

  • Waiting Tables
  • Task Delegation
  • Upselling Techniques
  • Point of Sale (POS) System Operations
  • Management Support
  • Order Accuracy
  • Staff Monitoring
  • Customer Service
  • Food Safety Understanding
  • Cash Handling
  • Check Payment Processing
  • Conflict Resolution
  • Guest relations management
  • High-volume dining
  • Bar terminology
  • Cash handling
  • Accurate money handling
Availability
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Timeline

Waitress Supervisor

Chilis Resturant
11.2019 - 10.2022

Sales Representative

Advantage Sales And Marketing
03.2010 - 11.2013

Waitress

Ruby Tuesdays Restaurant
01.2000 - 11.2005

Pacific High University

GED
Amy Wood