Amy Worster

Library Page

City of Concord NH

08.2020 - Current

Organized and shelved library materials to ensure optimal accessibility and order.
Assisted patrons with inquiries, providing accurate information and resource guidance.
Maintained cleanliness and organization of public spaces to enhance visitor experience.
Collaborated with staff to streamline book retrieval processes and improve efficiency.
Trained new library pages on shelving techniques and customer service protocols.
Conducted routine inventory checks to support collection management and resource availability.
Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
Actively participated in staff meetings and training sessions to continually improve knowledge of best practices in library services.
Conducted regular audits of library holdings to identify damaged or outdated materials for removal or replacement.
Collaborated with fellow library staff on inventory management, reducing the number of misplaced or lost items.
Performed routine clerical tasks including data entry, filing, photocopying, and record keeping, streamlining daily operations.
Maintained confidentiality when handling patron information, adhering to strict privacy policies and promoting trust in library services.
Provided exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
Assisted librarians with collection maintenance, ensuring easy access to relevant resources for patrons.
Answered questions from patrons and helped to find desired materials.
Answered patron questions in-person or by phone regarding library services and resources.