Amy Wright
Shawnee
Summary
Compassionate and dedicated Registered Nurse with over 8 years of experience in delivering high-quality patient care and education. Proven expertise in telephone triage, effectively assessing symptoms and providing timely advice in a remote setting. Committed to fostering patient well-being through empathetic communication and evidence-based practices. Adept at collaborating with healthcare teams to enhance patient outcomes and ensure a seamless care experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Nurse, Virtual Care Nurse
Advent Health Hospital
Merriam, KS
01.2025 - Current
- Telephone triage assistance for primary care offices, scheduling appointments or referring patients to a higher level of care depending on triage. Use of Schmitt-Thompson protocols for triage purposes. Use of Epic for triage, scheduling and other charting. Five9 for phone line. After hours assistance to primary care offices in giving lab results, answering questions/education, sending messages to the primary care offices, sending some prescriptions to pharmacies on behalf of the offices. Use of Microsoft teams for regular communications.
Registered Nurse, Community Care Nurse
Advent Health Nurseline
Merriam, KS
03.2018 - 01.2025
- Telephone triage utilizing Schmitt-Thompson protocols, education in all ages, medical areas, nursing advice, scheduling appointments for primary care offices, refer patients to different specialty offices based on needs of the patient. Proficient in Salesforce/Clear triage software, Epic and Athena for scheduling. Epic super user, Five9 super user, regular use of Microsoft office programs such as teams and excel, training new coworkers. Ability to work independently and manage time effectively. Assisted with chart abstraction when switching to new EMR.
Registered Nurse, Observation Navigator
St. Francis Hospital and Medical Center
Topeka, KS
04.2016 - 10.2017
- Case Management for Observation Patients. Assisting adult patients admitted to observation status, referring to Special Care rehab, Home Health. Family assistance with information on facilities, Nursing home placement. Utilization of interdisciplinary teams to discuss discharge needs or elevation to inpatient status. Transportation and medication refill assistance.
Registered Nurse
St. Francis Hospital and Medical Center
Topeka, KS
01.2010 - 04.2016
- Pediatrics, Post-partum, newborn nursery and special care nursery. Taking care of post-partum patients and their newborn babies, newborn testing, feeding assistance, vitals, breastfeeding assistance. Attending deliveries to care for the newborn post-delivery. Taking care of 34-week pre-term babies to term, giving medications, tube feedings. Pediatric bedside care, assessing patient conditions and developing care plans, education of patients and parents in treatment plans, delegation to CNAs and Labor and Delivery techs. Orienting new coworkers to units, Epic superuser. Use of Epic charting. Submitting information to insurance companies for Utilization review.
Registered Nurse
Children’s Mercy Hospital
Kansas City, MO
01.2005 - 12.2009
- Direct patient care in the Renal, Rehab, and Ortho area. Overseeing the care of assigned patients, delegating to care assistants as needed. Orienting/precepting new nurses, assisting in floor competencies, teaching at new graduate nurse skills classes, charting system educator.
Student Nurse Tech
St. Francis Hospital and Medical Center
Topeka, KS
04.2003 - 12.2004
- Assisted nurses with direct patient care.
Education
Bachelor of Science - Nursing
Washburn University
Topeka, KS01-2004
Skills
- Documentation and charting
- EMR systems
- Call triaging
- Direct patient care
- Patient assessments
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Medical records management
- Setting up referrals
Accomplishments
- Documentation - Ensured charting accuracy through precise documentation.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
Certification
- Kansas Compact license
- Missouri individual state license
- Certified Pediatric Nurse (CPN); Spring 2008 to present
Timeline
Registered Nurse, Virtual Care Nurse
Advent Health Hospital
01.2025 - Current
Registered Nurse, Community Care Nurse
Advent Health Nurseline
03.2018 - 01.2025
Registered Nurse, Observation Navigator
St. Francis Hospital and Medical Center
04.2016 - 10.2017
Registered Nurse
St. Francis Hospital and Medical Center
01.2010 - 04.2016
Registered Nurse
Children’s Mercy Hospital
01.2005 - 12.2009
Student Nurse Tech
St. Francis Hospital and Medical Center
04.2003 - 12.2004
Bachelor of Science - Nursing
Washburn University