Summary
Overview
Work History
Education
Skills
References
Recent Fortune 500 Clients
Timeline
Generic

Amy Wrobel

Grapevine

Summary

Dynamic Transportation Logistics Coordinator with Freeman, proficient in orchestrating high-volume logistics for major events such as Super Bowl. Established expertise in vendor negotiation and delivering exceptional customer service, contributing to 15% revenue growth. Highly skilled in event management and effective communication, ensuring seamless execution and client satisfaction in high-pressure situations.

Overview

4
4
years of professional experience

Work History

Transportation Logistics Coordinator

Freeman
Dallas
11.2024 - Current
  • As a key member of a leading tradeshow company, I specialize in orchestrating complex transportation logistics for high-volume, large-scale business-to-business events—including marquee productions like the Super Bowl. I collaborate directly with corporate clients to ensure seamless movement of materials, exhibits, to and from event venues nationwide.
  • Strategic coordination of end-to-end transportation logistics
  • High-volume freight management for national and international trade events
  • Vendor and carrier negotiation for cost-effective, on-time delivery
  • On-site logistics support and contingency planning for live events
  • Client-facing communication and high-level problem solving under tight deadlines
  • Compliance with regulatory standards and event-specific protocols

Customer Experience Coordinator

Encore Global
01.2022 - 07.2024
  • Manage large scale client events for one of the premier hotel/conference center properties in the DFW area
  • Consistently recognized by clients and Encore Global for excellent customer service via engagement surveys
  • Generated 15% incremental revenue and increased profitability for events by recommending additional services to support client goals
  • Direct audio/visual crews and other supporting team members to ensure events are executed at a high level and also to meet or exceed the quality standards of the Sheraton property
  • Troubleshoot event issues to ensure problems are resolved in a timely manner
  • Collaborate with the sales team to organize and process complex requests for meeting events

Education

Associates -

Northlake College
01.2020

Coursework -

Illinois State University
01.2019

Skills

  • Event Management
  • Team Leadership
  • Excel, Power Point, Navigator, Compass, SAP Fiori, SAP S/4HANA
  • Customer Service
  • Hospitality
  • Effective communication
  • Attention to detail
  • Transportation logistics
  • Event coordination
  • Freight management
  • Vendor negotiation
  • On-site coordination

References

  • Jose, Najarro, 214-287-7904
  • Mary, Dichard, 512-436-2842

Recent Fortune 500 Clients

  • Johnson & Jhonson
  • PepsiCo
  • J.P. Morgan Chase
  • Pfizer

Timeline

Transportation Logistics Coordinator

Freeman
11.2024 - Current

Customer Experience Coordinator

Encore Global
01.2022 - 07.2024

Associates -

Northlake College

Coursework -

Illinois State University

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