Summary
Overview
Work History
Education
Skills
Timeline
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Amy Yakel

West Allis,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Accounts Payable Clerk

Badger Truck Center
Milwaukee, WI
04.2023 - Current
  • Handled high-volume invoice processing with minimal supervision.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Prepared and updated vendor files, tax documents and insurance information.
  • Interfaced and responded to inquiries to correct accounts payable discrepancies.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.

Delivery Driver

Badger Truck Center
Milwaukee, WI
12.2021 - 04.2023
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer expectations.

Lead Customer Service Representative

Piggly Wiggly Supermarket
West Allis, WI
09.2020 - 06.2021
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Group Leader

WAWM Recreation Department
West Allis, WI
08.2018 - 06.2020
  • Served as a role model for positive behavior and attitude towards others.
  • Assisted with the supervision of children in the Kid's Club during events and activities.
  • Interacted positively with parents and guardians to build relationships between families and staff members.
  • Set up equipment for various activities such as arts and crafts, sports and games.

Education

High School Diploma -

Nathan Hale High School
West Allis, WI
06-2020

Skills

  • Bill payment
  • Invoice Processing
  • General accounting
  • Check processing
  • Year-end reporting
  • Statement Review
  • Wire Transfers
  • Payment verification
  • Accounts Payable
  • Complaint resolution
  • Information Security
  • Data Entry
  • Call Management
  • Critical Thinking
  • Customer Service
  • High-energy attitude
  • Parent Communication
  • Activity Organization
  • Positive Reinforcement
  • Physical Activity Coordination
  • Patience and Empathy
  • Child Supervision
  • Safety understanding

Timeline

Accounts Payable Clerk

Badger Truck Center
04.2023 - Current

Delivery Driver

Badger Truck Center
12.2021 - 04.2023

Lead Customer Service Representative

Piggly Wiggly Supermarket
09.2020 - 06.2021

Group Leader

WAWM Recreation Department
08.2018 - 06.2020

High School Diploma -

Nathan Hale High School

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Amy Yakel