AMY YIN
Westville
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Virtual Receptionist
Hills Pediatrics
Hillsborough
12.2024 - 02.2023
- Managed remote office communications by addressing incoming calls and efficiently routing inquiries.
Cashier
Rite Aid
Somerville
12.2020 - 05.2021
- Orchestrated smooth cash register operations, transforming transactions into delightful customer interactions with each sale.
- Stocked shelves with items
- Organized shelves by aligning products for an appealing and accessible shopping experience.
- Processed returns
- Engaged customers in-store by providing personalized support and converting inquiries into delightful experiences.
Receptionist/Office Assistant/Medical Assistant
Hills Pediatrics
Hillsborough
09.2018 - 10.2019
- Drew upon customer service acumen to transform challenging interactions into positive experiences, earning repeat business.
Test Center Administrator
Prometric
San Diego
01.2018 - 08.2018
- Welcomed and registered test-takers smoothly, transforming initial anxiety into confidence for their exams.
- Communicated exam guidelines effectively, enhancing participant awareness and compliance across multiple sessions.
- Answered questions from test-takers and potential test-takers
- Oversaw test-takers during examinations, ensuring compliance with all testing protocols and guidelines.
- Performed security checks
- Fortified examination environments against breaches, fostering a culture of trust and fairness in assessments.
Receptionist/Office Assistant/Medical Assistant
Hills Pediatrics
Hillsborough
10.2010 - 11.2017
- Performed general office tasks such as calling insurance companies, transcribing the doctor's notes, billing, following payments, and checking patients' insurance.
- Fielded phone inquiries, delivering prompt assistance to elevate customer satisfaction and engagement.
- Greeted patients, checked them in, collected copayments, and booked other appointments.
- Collected and documented vital signs while meticulously organizing patient charts for optimal care coordination.
- Assisted with the creation and maintenance of the clinic's website and Facebook page.
- Oversaw and coordinated daily activities for a diverse group of interns and staff, enhancing performance.
Receptionist/Front Desk Associate
Beach House Massage
Warren
12.2016 - 10.2017
- Welcomed clients at the front desk, transforming inquiries into swift solutions with enthusiasm.
- Answered the phone.
- Coordinated client appointments, enhancing engagement and ensuring optimal time allocation for team services.
- Helped set up clients for their massages.
- Diligently ensured a pristine front desk environment, contributing to a welcoming atmosphere for visitors.
Babysitter
Private family
Flemington
08.2016 - 12.2016
- Guided and nurtured the children in a vibrant learning environment, fostering curiosity and social skills.
- Facilitated academic success by providing personalized homework assistance across various subjects and grade levels.
- Whipped up an array of creative snacks, turning ordinary gatherings into unforgettable culinary adventures.
- Transported the children to their various extracurricular activities, enriching their academic and social experiences.
Cafe Staff Member/Store Clerk
The Soup Shoppe
Basking Ridge
03.2012 - 07.2012
- Welcomed customers and guided them in curating personalized selections for an enjoyable shopping experience.
- Managed cash register operations, ensuring accurate transaction processing while enhancing customer satisfaction.
- Organized stock displays, resulting in an increase in customer satisfaction.
- Served high-quality meals to customers, enhancing overall dining experiences.
- Rejuvenated store by eradicating clutter and maintaining pristine conditions, leading to improved customer engagement.
Education
Associates of Arts - Liberal Arts
Raritan Valley Community College
Branchburg, NJ12.2017
Skills
- Good communicator
- Good critical thinking skills
- Excellent customer service skills
- Great team worker
- Great listener
- Great problem-solver
- Flexible
- Hard worker
Timeline
Virtual Receptionist
Hills Pediatrics
12.2024 - 02.2023
Cashier
Rite Aid
12.2020 - 05.2021
Receptionist/Office Assistant/Medical Assistant
Hills Pediatrics
09.2018 - 10.2019
Test Center Administrator
Prometric
01.2018 - 08.2018
Receptionist/Front Desk Associate
Beach House Massage
12.2016 - 10.2017
Babysitter
Private family
08.2016 - 12.2016
Cafe Staff Member/Store Clerk
The Soup Shoppe
03.2012 - 07.2012
Receptionist/Office Assistant/Medical Assistant
Hills Pediatrics
10.2010 - 11.2017
Associates of Arts - Liberal Arts
Raritan Valley Community College
Similar Profiles
Kaleigh FayKaleigh Fay
Pediatric Registered Nurse at Anderson Hills PediatricsPediatric Registered Nurse at Anderson Hills Pediatrics
Krystal TaylorKrystal Taylor
Medical Assistant at Anthem Hills PediatricsMedical Assistant at Anthem Hills Pediatrics
Olivia MassOlivia Mass
Lab Assistant at Black Hills Pediatrics And NeonatologyLab Assistant at Black Hills Pediatrics And Neonatology
SCOTT HARDYSCOTT HARDY
Correctional Officer at Illinois Department Of CorrectionsCorrectional Officer at Illinois Department Of Corrections
Tristan TaylorTristan Taylor
Assistant Manager at America's Car-MartAssistant Manager at America's Car-Mart