Haylee Jones
Andrews,IN
Summary
Proven leader in operational efficiency and team collaboration, I significantly enhanced facility cleanliness and online sales at JE-KE LLC and LKQ Corporation Inc., respectively. Expert in barn management and customer service, I excel in creating strategies that improve satisfaction and productivity. My approach to problem resolution and proficiency in MS Office drive tangible results.
Overview
14
14
years of professional experience
Work History
Online Sales Representative
LKQ Corporation Inc.
04.2016 - 07.2017
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Boosted online sales by developing and implementing effective digital marketing strategies.
- Trained new hires on company policies along with selling techniques specific to our products, ensuring consistent sales team performance.
- Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
- Streamlined the order fulfillment process, reducing overall shipping times while maintaining accuracy levels.
- Monitored online reviews closely to address any negative feedback promptly while also capitalizing on positive testimonials.
Cashier
Trading Post
06.2014 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Barn Manager
JE-KE LLC
03.2020 - Current
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Monitored overall health and well-being of thousands of chickens, paying attention to signs of concern.
- Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean pens.
- Conducted regular assessments of farm infrastructure to identify necessary repairs or improvements that would enhance its functionality.
Crew Member
Taco Bell
04.2012 - 09.2013
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Volunteer
Parkview Hospital
05.2010 - 11.2011
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted in helping patients find where they were going.
- Assisted the front desk at the emergency department.
Education
High School Diploma -
Huntington North
Huntington, IN 4675006.2014
Skills
Barn Management
Food Production
Facility Maintenance
Teamwork and Collaboration
Customer Service
Computer Skills
Team Leadership
Decision-Making
Problem Resolution
Professional and Courteous
Work Planning and Prioritization
Managing Operations and Efficiency
Goal Setting
Good Judgment
Task Delegation
Negotiation and Conflict Resolution
MS Office
Timeline
Barn Manager
JE-KE LLC
03.2020 - Current
Online Sales Representative
LKQ Corporation Inc.
04.2016 - 07.2017
Cashier
Trading Post
06.2014 - 01.2016
Crew Member
Taco Bell
04.2012 - 09.2013
Volunteer
Parkview Hospital
05.2010 - 11.2011
High School Diploma -
Huntington North
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