Amy Young
Teacher
Valdosta,GA
Summary
Passionate Teacher with more than 17 years of experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
11
11
Certifications
18
18
years of professional experience
Work History
Customer Service Representative
CDK Global
Valdosta, Georgia
03.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with up to 4 calls in queue per minute.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Documented and detailed calls and complaints using call center's CRM database.
TEACHER
JL Newbern Middle School / Valdosta City Schools
Valdosta, GA
08.2018 - Current
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
- Graded and evaluated student assignments, papers and course work.
- Collaborated with team of faculty to develop after-school tutoring program for students in need of extra help.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
Brooks County Schools
Quitman, GA
08.2005 - 07.2018
- Enforce all administration policies and rules governing students.
- Adapt teaching methods and instructional materials to meet students' varying needs and interests.
- Implement PBIS expectations and rewards with fidelity.
- Regularly conference with parents and guardians regarding students' progress and needs.
- Maintain accurate, complete, and correct student records as required by laws, district policies, and administrative regulations.
- Prepare materials and classrooms for class activities.
- Prepare a variety of instructional activities designed to help students at varying ability levels.
- Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students.
- Assist students who need extra help, such as by tutoring and preparing and implementing remedial programs.
- Collaborate with other teachers and administrators in the development, evaluation, and revision of content and instructional methods.
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
- Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
- Adapt teaching methods and instructional materials to meet students' varying needs and interests.
- Establish and enforce rules for behavior and procedures for maintaining order among students.
- Conference with parents or guardians, other teachers, counselors, and administrators to resolve students' behavioral and academic problems.
- Maintain accurate, complete, and correct student records as required by laws, district policies, and administrative regulations.
- Prepare, administer, and grade tests and assignments to evaluate students' progress.
- Prepare materials and classrooms for class activities.
- Instruct through lectures, discussions, and demonstrations in.
- ELA and Math Modify the general education curriculum for special-needs students based upon a variety of instructional techniques and instructional technology.
- Develop and implement strategies to meet the needs of students with a variety of handicapping conditions.
- Confer with parents, administrators, testing specialists, social workers, and professionals to develop individual educational plans designed to promote students' educational, physical, and social development.
- Coordinate placement of students with special needs into mainstream classes.
Education
Bachelor of Science (B.S - Early
AMY
YOUNG
VALDOSTA STATE UNIVERSITY
Skills
Report preparation
Sales expertise
Good listening skills
Peer mentoring
Group and individual instruction
Parent interaction
School administration
Differentiated instruction
Certification
Reading Endorsed
Timeline
Customer Service Representative
CDK Global
03.2019 - Current
TEACHER
JL Newbern Middle School / Valdosta City Schools
08.2018 - Current
Brooks County Schools
08.2005 - 07.2018
Bachelor of Science (B.S - Early
AMY
YOUNG
VALDOSTA STATE UNIVERSITY