Amy Ziegler
Scottsdale,AZ
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
20
20
years of professional experience
Work History
Bartender
Roosters Country
08.2020 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender
Coach House
05.2009 - 04.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
British Open Pub
02.2002 - 04.2009
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
Education
Associate of Arts - Cosmetology
Vidal Sassoon
Santa Monica, CA05.2001
Skills
- Responsible Alcohol Service
- Outgoing Personality
- Handling Difficult Customers
- Customer Service
- Wine and Liquor Knowledge
- Highly Reliable
- Liquor, Beer, and Wine Knowledge
- Knowledge of Craft and Microbrews
- Clear and Effective Communication
- Engaging Personality
Timeline
Bartender
Roosters Country
08.2020 - 03.2022
Bartender
Coach House
05.2009 - 04.2018
Bartender
British Open Pub
02.2002 - 04.2009
Associate of Arts - Cosmetology
Vidal Sassoon