Amy Zimmer, M.S.
Dayton,OH
Overview
17
17
years of professional experience
Work History
Realtor
Home Site Realtors
01.2007 - Current
- Interview prospective clients, analyze property listings, negotiate prices, terms of sales and service agreements, identify prospective customers, negotiate sales contacts, prioritize tasks and projects
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Substitute Teacher
Eaton Community Schools
01.2021 - 01.2023
- Provide meaningful instruction to students, review and implement regular teacher's routines and lesson plans, establish and maintain a safe and orderly classroom environment, report any student injuries and serious discipline problems
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
ESL Instructor/Recruiter
SayABC
01.2018 - 01.2021
- Find talent, teach English as a second language to Chinese students online, explore theories of language learning, manage classes, address cultural barriers
- Taught classes daily with advanced, beginner and intermediate levels of students.
- Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
Mediator
Dayton Mediation Center
01.2017 - 01.2019
- Participated in mediation training, volunteered for the center, used transformative model for mediation
- Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
- Conducted initial meetings to outline process, answer questions and set expectations for both parties.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
Health Care Sales Consultant
Compassus Hospice
01.2017 - 01.2018
- Promoted company and hospice services, built relationships with healthcare professionals, provided educational material and support
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Commercial Sales Representative
Sears Holdings Corp
01.2015 - 01.2017
- B2B sales professional, worked with various industries and segments, maintained and grew accounts, improved customer satisfaction
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Identified business prospects in target markets and developed defined marketing plans to attract new clients.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Company closed
- Presented bids and contracts for potential clients to review during meetings.
- Demonstrated negotiation skills by closing 15 premium sales monthly and increasing client retention rate by 20%.
Medical Device Sales Representative/Territory Manager
LifeLine Science, LLC/MicroDose Sales LLC
01.2012 - 01.2015
- Promoted medical device products for start-up, increased sales volume, educated healthcare professionals
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Followed up with clinical contacts weekly to check on needs and offer new solutions.
- Handled territory records such as contracts and inventory paperwork with high accuracy.
- Exceeded quotas consistently with driven mindset focused on continuously bringing in new business and closing sales.
Account Executive
American HomePatient
01.2010 - 01.2012
- Sold medical products, exceeded sales goals, worked with healthcare professionals
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
Education
Master of Science - Conflict Management
Sullivan University
Bachelor of Arts - Communications
Murray State University
Associate of Applied Science - Information Technology
Kentucky Bluegrass Community & Technical College
Realtor -
Hondros College of Business
TESOL Certificate (Teaching) -
International Open Academy
Mediator -
Dayton Mediation Center
Skills
- Negotiation
- Closing Support
- Emotional Intelligence
- Written and verbal communication
- Marketing Coordination
- Client Relations
- Problem-solving and critical thinking
- Flexibility
- Product knowledge
- Prospecting
- Goal-driven
- Integrity
Community Service
- Springboro Chamber of Commerce, Springboro, OH, 2016
- Dayton Mediation Center, Dayton, OH, 2017
- Brigid’s Path, Dayton, OH, 2018
Timeline
Substitute Teacher
Eaton Community Schools
01.2021 - 01.2023
ESL Instructor/Recruiter
SayABC
01.2018 - 01.2021
Mediator
Dayton Mediation Center
01.2017 - 01.2019
Health Care Sales Consultant
Compassus Hospice
01.2017 - 01.2018
Commercial Sales Representative
Sears Holdings Corp
01.2015 - 01.2017
Medical Device Sales Representative/Territory Manager
LifeLine Science, LLC/MicroDose Sales LLC
01.2012 - 01.2015
Account Executive
American HomePatient
01.2010 - 01.2012
Realtor
Home Site Realtors
01.2007 - Current
Master of Science - Conflict Management
Sullivan University
Bachelor of Arts - Communications
Murray State University
Associate of Applied Science - Information Technology
Kentucky Bluegrass Community & Technical College
Realtor -
Hondros College of Business
TESOL Certificate (Teaching) -
International Open Academy
Mediator -
Dayton Mediation Center