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Amy Zink
Broomfield,CO
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
My expertise in project management and exceptional communication skills fostered a collaborative work environment, driving innovative solutions and fostering a culture of excellence.
Overview
31
31
years of professional experience
Work History
Office Manager
Mile Hi Sprinkler
09.2003 - 11.2024
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by using exceptional attention to detail in everything throughout the company.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Implemented new CRM program for the whole company.
- Developed a Property Management Company rental program.
- Account management for over 15,000 customers.
- Scheduling for daily appointments for 15+ employee.
Food Service Worker
Chili's Bar and Grill
02.1994 - 01.2016
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Group Sales Representative
Highland Hills Water World
Federal Heights, CO
01.2001 - 04.2003
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Activity Director
Arvada Meridian
Arvada, Colorado
01.1998 - 12.2000
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
Education
Bachelor of Science - Recreation & Gerontology
University of Northern Colorado
Greeley, COSkills
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- CRM management
- Staff hiring
- Training and coaching
- Office management software
- Customer Relations
- Operations Management
- Project Management
- Problem-solving abilities
- Multitasking
- Reliability
- Conflict Resolution
- Professionalism
- Quality Control
- Time management abilities
- Adaptability
- Program Development
- Communication Skills
Data entry
Organizational skills
Office management
Scheduling coordination
Software
ACT!
Numbers
Outlook
Excel
Google Workplace
Interests
Cycling
Hiking
Pets
Traveling
Timeline
Office Manager
Mile Hi Sprinkler
09.2003 - 11.2024
Group Sales Representative
Highland Hills Water World
01.2001 - 04.2003
Activity Director
Arvada Meridian
01.1998 - 12.2000
Food Service Worker
Chili's Bar and Grill
02.1994 - 01.2016
Bachelor of Science - Recreation & Gerontology
University of Northern Colorado