Amya Allison
Greensboro,NC
Summary
Dynamic and dependable professional with a proven track record excelling in hardwork and teamwork. Recognized for implementing constructive improvements that enhanced workflow. Strong problem-solving skills and a friendly demeanor foster positive customer interactions, ensuring satisfaction and loyalty in all environments.
Overview
9
9
years of professional experience
Work History
Assembly Line Worker
Procter & Gamble Co
04.2024 - 12.2024
- Operated machinery to assemble components efficiently and accurately.
- Maintained cleanliness and organization of workstations to ensure safety and productivity standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
Sailor
US Navy
01.2021 - 01.2023
- Collaborated with team members to execute complex maneuvers under varying weather conditions.
- Developed and implemented efficient workflows to improve overall vessel operation efficiency.
- Developed valuable skills in seamanship, navigation, damage control, and security measures through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Ensured efficient communication between crew members, fostering teamwork and collaboration on board.
- Maintained strict adherence to maritime regulations, ensuring safe and legal sailing at all times.
Customer Service Representative
Alorica
05.2019 - 12.2020
- Resolved customer inquiries through multiple channels, enhancing satisfaction and loyalty.
- Documented interactions in CRM system, ensuring accurate records for follow-up actions.
- Handled escalated issues effectively, applying problem-solving techniques to restore customer confidence.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Cashier
KFC
02.2016 - 12.2018
- Process transactions accurately using point-of-sale systems.
- Maintain cleanliness and organization of checkout area.
- Provide excellent customer service by addressing inquiries and concerns.
- Assist in inventory management by restocking shelves as needed.
- Handle cash and credit payments securely following established protocols.
- Collaborate with team members to ensure smooth operations during busy periods.
- Greeted customers entering store and responded promptly to customer needs.
- Adapt quickly to new technologies and systems for improved service delivery.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Page High School
Greensboro, NC06.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Calm under pressure
Timeline
Assembly Line Worker
Procter & Gamble Co
04.2024 - 12.2024
Sailor
US Navy
01.2021 - 01.2023
Customer Service Representative
Alorica
05.2019 - 12.2020
Cashier
KFC
02.2016 - 12.2018
Page High School