Amya Hall
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Recreation Leader
City Of South El Monte
06.2017 - Current
- Served as an additional receptionist to South El Monte City Hall to manage administrative and clerical duties.
- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
- Scheduled and confirmed appointments for clients and customers.
- Answered telephones to give to callers, take messages, or transfer calls.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Supervised groups of up to 10 children under age 2-14 from arrival through departure at end of day.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Aquatics Recreation Leader/Cashier
City Of South El Monte
04.2022 - 09.2023
- Served as an additional receptionist to South El Monte City Hall to manage administrative and clerical duties.
- Created and updated records and files to maintain document compliance.
- Conducted research to assist with routine tasks and special projects.
- Assisted customers by answering questions and fulfilling requests.
- Handled customer complaints in a professional and courteous manner.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Supported planning and coordination of water recreation program and associated activities.
- Conducted locker room tours and provided information and directions.
- Greeted customers and offered them assistance.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ04.2022
GED -
South El Monte High School
South El Monte, CA06.2018
Skills
- Skilled in Microsoft Office
- Reception Oversight
- Customer Service Skills
- Daily Reporting
- Activity Planning
- Data Entry
- Camp Operations
- Research
- Program Operations
- Clerical Support
- Maintain Facilities
- Special Needs Client Assistance
Timeline
Aquatics Recreation Leader/Cashier
City Of South El Monte
04.2022 - 09.2023
Recreation Leader
City Of South El Monte
06.2017 - Current
Bachelor of Science - Psychology
Grand Canyon University
GED -
South El Monte High School
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