Amya Mcleod
Ocala,FL
Summary
Dynamic professional with a proven track record at Publix, enhancing customer satisfaction and streamlining inventory processes. Excelled in roles requiring excellent computer skills and leadership qualities, significantly contributing to team success and professional growth. Demonstrates exceptional problem-solving and time management abilities, committed to continuous improvement and delivering outstanding service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Work Study Student
Nursing Department UPB
08.2023 - Current
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
Associate
Publix
07.2021 - 08.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Science - Biological And Physical Sciences
University of Pittsburgh
Bradford, PA05-2026
Skills
- Computer skills
- Time management
- Problem-solving
- Leadership qualities
Certification
- Basic Life Support Certification (BLS)
Timeline
Work Study Student
Nursing Department UPB
08.2023 - Current
Associate
Publix
07.2021 - 08.2022
Bachelor of Science - Biological And Physical Sciences
University of Pittsburgh
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