Amy A. Muller
Greenfield Center,NY
Summary
Dedicated Clinical Nursing Student with practical experience at Suny Adirondack, excelling in patient assessments and vital signs monitoring. Strong advocate for patient needs, delivering compassionate and effective care. Highly organized with proven skills in time management and task prioritization to enhance patient outcomes.
Overview
17
17
years of professional experience
Work History
Clinical Nursing Student
Suny Adirondack
Queensbury, NY
09.2024 - Current
- Conducted assessments of patient physical conditions by monitoring vital signs and skin integrity.
- Delivered direct nursing care, including wound dressing changes, IV therapy, and medication administration.
- Collaborated with licensed nursing professionals to expand skills and competencies.
- Prioritized patient care tasks through effective time management practices.
- Monitored post-operative patients for complications to support recovery efforts.
- Documented patient care information and condition markers in computerized systems.
- Completed clinical rotations across various units to fulfill degree requirements and enhance nursing expertise.
Elderly Caregiver
Home Instead
Gansevoort, New York
02.2023 - Current
- Ensured client safety within home environments through effective use of equipment and techniques.
- Provided companionship and emotional support to elderly clients, enhancing overall well-being.
- Assisted clients with daily living activities including bathing, grooming, and eating.
- Transported clients to medical appointments and essential outings.
- Conducted light housekeeping duties such as laundry, cleaning, and meal preparation.
- Responded swiftly to emergencies while maintaining calmness under pressure.
Physical Therapy Aide
Capital Area Physical Therapy and Wellness
Malta, NY
12.2020 - 02.2021
- Maintained office and therapy equipment by cleaning and making minor repairs.
- Apply TENS unit, Hot and cold packs to patients when needed
- provide assistance with certain exercises for patients as needed under supervision of physical therapist
- fold and restock linens
Spa Concierge
Roosevelt Baths & Spa
Saratoga Springs, NY
06.2019 - 11.2020
- Opened and closed spa daily following Standard Operating Procedures.
- Managed high volume phone calls, booking, changing, and canceling spa appointments accurately.
- Provided detailed descriptions of spa treatments, packages, and facility features to guests.
- Maintained spa register through proper opening, pre-closing, and closing procedures, reporting discrepancies to management.
- Responded promptly to all guest requests, ensuring complete satisfaction.
- Advised customers on seasonal promotions to enhance rapport and boost sales.
- Restocked supplies for treatments, sanitized tools, and organized fresh linens for services.
Juice Bar Attendant
Saratoga Juice Bar
Saratoga Springs, New York
01.2019 - 05.2019
- Advised clients on optimal juices and smoothies tailored to health needs.
- Processed credit card orders efficiently through POS system.
- Operated and sanitized food preparation equipment to ensure safety.
- Ordered ingredients and fruits from distributors for seamless inventory management.
- Maintained fresh, appealing displays by ensuring cleanliness and product quality.
- Provided personalized assistance to customers in selecting suitable products.
- Delivered exceptional customer service during high-volume, fast-paced shifts.
Spa Attendant
Saratoga Botanicals Organic Spa and Store
Saratoga Springs, New York
08.2018 - 01.2019
- Greeted guests and escorted them to lounge area with professionalism.
- Maintained cleanliness of spa areas, including locker rooms, waiting room, and treatment rooms.
- Executed basic housekeeping tasks such as cleaning bathrooms, emptying trash, and restocking linens.
- Stocked supplies and controlled inventory to ensure availability.
- Assisted spa technicians with efficient room set-up for treatments.
- Managed end-of-day procedures and coordinated shift changes effectively.
- Accurately booked, changed, and canceled spa appointments when needed.
- Conducted special projects to enhance operational efficiency.
Bed & Breakfast Housekeeper
Saratoga Farmstead B&B
Saratoga Springs, NY
06.2017 - 08.2018
- Employed deep-cleaning techniques to ensure high sanitation standards in guest rooms.
- Maintained organized, professional appearance through vacuuming and dusting furniture.
- Sanitized kitchens, bedrooms, living rooms, and bathrooms to eliminate daily germs.
- Interacted with clients and guests to provide friendly service during daily tasks.
- Emptied wastebaskets and disposed of soiled linens to reduce germ spread and enhance freshness.
- Performed occasional gardening to maintain outdoor aesthetics.
- Executed thorough cleaning routines for all common areas to uphold cleanliness standards.
Hotel Housekeeper
Anne's Washington Inn
Saratoga springs, New York
01.2009 - 01.2018
- Maintained organized, professional appearance by vacuuming floors and dusting furniture.
- Employed deep-cleaning techniques in high-traffic areas to ensure sanitation standards.
- Interacted courteously with clients and guests during daily responsibilities.
- Laundered sheets and removed stains, restoring linens to pristine condition.
- Created checklists for efficient stocking of housekeeping carts, enhancing inventory management.
- Disposed of soiled linens and emptied wastebaskets in guest rooms to minimize germ spread.
Education
Associate Degree in Nursing - Nursing
SUNY Adirondack
Queensbury, NY05-2026
Certified Detoxification Specialist Level 1 And 2 - Detoxification
International School of The Healing Arts
Port Charlotte, FL07-2024
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NY06-2016
Skills
- Verbal and written communication
- Detail-oriented
- Patient assessment and clinical judgment
- Problem solving and patient advocacy
- Activities of daily living (ADLs)
- HIPAA compliance
- Organizational efficiency
- Hospitality management and reception coordination
- Catheter care
- Lab testing procedures
- Team collaboration
- IV therapy
- Compassionate communication
- Food safety and sanitation
- Medication and dosage
- Wound care management
- Time management
- Pain assessment
- Vital sign assessment
- Medication administration
Timeline
Clinical Nursing Student
Suny Adirondack
09.2024 - Current
Elderly Caregiver
Home Instead
02.2023 - Current
Physical Therapy Aide
Capital Area Physical Therapy and Wellness
12.2020 - 02.2021
Spa Concierge
Roosevelt Baths & Spa
06.2019 - 11.2020
Juice Bar Attendant
Saratoga Juice Bar
01.2019 - 05.2019
Spa Attendant
Saratoga Botanicals Organic Spa and Store
08.2018 - 01.2019
Bed & Breakfast Housekeeper
Saratoga Farmstead B&B
06.2017 - 08.2018
Hotel Housekeeper
Anne's Washington Inn
01.2009 - 01.2018
Associate Degree in Nursing - Nursing
SUNY Adirondack
Certified Detoxification Specialist Level 1 And 2 - Detoxification
International School of The Healing Arts
High School Diploma -
Saratoga Springs High School