Amya Shinault - Thompson - Retail Sales Associate - Victoria's Secret & PINK

Retail Sales Associate

Victoria's Secret & PINK

11.2021 - Current

Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Managed cash register after end of shift to balance and record accurate transactions.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.