Amyah-Haylee Relf
Linden
Summary
Demonstrated reliability and diligence in cash handling and customer service roles within fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Macy's
Woodbridge, NJ
12.2019 - 01.2020
- Facilitated customer service operations to ensure high levels of customer satisfaction.
- Fostered a positive and professional work environment through collaborative initiatives.
- Operated register and managed fitting room operations efficiently.
Food Service
Six Flags Great Adventure
Jackson Township, NJ
05.2019 - 11.2019
- Supported customer service initiatives to resolve inquiries and improve user experience.
- Oversaw adherence to sanitation protocols by managing the cleaning and sanitizing of work areas, equipment, utensils, and dishes to uphold health standards.
- Cultivated an engaging and efficient environment to enhance customer satisfaction and team collaboration.
- Developed strong communication abilities to support customer service excellence, foster teamwork, and comply with leadership guidance.
- Facilitated seamless customer transactions by operating cash register, handling cash and card payments, and delivering exceptional customer service.
Crew Manager
White Castle Restaurant
Linden, NJ
09.2020 - Current
- Facilitated training sessions for team members on food safety and operational procedures.
- Oversaw daily inventory checks and ensured optimal stock levels.
- Facilitated training sessions for new employees to enhance customer service skills.
- Oversaw staff management and daily shift operations in a dynamic environment.
- Facilitated employee training programs to uphold food safety and service standards.
- Oversaw cash management scheduling and resolved customer issues efficiently.
- Oversaw restaurant cleanliness and optimized operational efficiency.
Education
High School Diploma -
Linden High School
Linden, NJ06.2020
Skills
- Adapted quickly to directives, ensuring alignment with team objectives and project requirements
- Mastered complex concepts and tasks efficiently, contributing to overall project success
- Championed initiatives that fostered a culture of continuous improvement and accountability within the organization
Certification
ServSafe
Timeline
Crew Manager
White Castle Restaurant
09.2020 - Current
Sales Associate
Macy's
12.2019 - 01.2020
Food Service
Six Flags Great Adventure
05.2019 - 11.2019
High School Diploma -
Linden High School