AmyBeth Fisher
Boise,ID
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
10
10
years of professional experience
Work History
Office Administrator
Prestige Property Management
01.2015 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Supported onboarding process for new hires, facilitating smooth transition into team.
- Assisted in creation of performance reports, providing insights that informed management decisions.
- Facilitated transition to remote work by setting up efficient virtual office systems, maintaining productivity during challenging times.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Regional Manager
Syringa Property Management
08.2014 - 01.2015
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for multiple locations.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
No Degree - Special Education
Northwest Nazarene University
Nampa, IdHigh School Diploma -
Norfolk Christian High School
Norfolk, VA05-1985
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Office management
- File organization
- Verbal communication
- Telephone reception
- Scheduling
- Payroll
- Schedule and calendar management
- Inbound phone call handling
- Supply inventory
Timeline
Office Administrator
Prestige Property Management
01.2015 - Current
Regional Manager
Syringa Property Management
08.2014 - 01.2015
No Degree - Special Education
Northwest Nazarene University
High School Diploma -
Norfolk Christian High School
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