Amybeth Gallihugh
Alexandria,VA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
24
24
years of professional experience
Work History
Billing & Follow-Up Manager
Healthcare Associates
08.2011 - Current
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Self-motivated, with a strong sense of personal responsibility.
Claim Specialist
Palmetto Health Hospital
04.2008 - 01.2009
- Liaised with insurance carriers on a regular basis to facilitate prompt resolution of outstanding claims, fostering strong professional relationships.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Collaborated closely with adjusters to ensure accurate, fair, and timely claims settlements for all involved parties.
Debt Collector
Collection Bureau Of The Hudson Valley
08.2000 - 05.2007
- Documented customer payment interactions and account statuses for future reference.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
Education
Associate of Arts - Early Childhood Education
University of Phoenix
Tempe, AZ05.2007
High School Diploma -
Newburgh Free Academy
Newburgh, NY06.1993
Skills
- Project Planning
- Problem Resolution
- Budget Control
- Project Management
Timeline
Billing & Follow-Up Manager
Healthcare Associates
08.2011 - Current
Claim Specialist
Palmetto Health Hospital
04.2008 - 01.2009
Debt Collector
Collection Bureau Of The Hudson Valley
08.2000 - 05.2007
Associate of Arts - Early Childhood Education
University of Phoenix
High School Diploma -
Newburgh Free Academy
Similar Profiles
Robert NegrillaRobert Negrilla
Advertising Representative at Healthcare AssociatesAdvertising Representative at Healthcare Associates
Emma PierceEmma Pierce
Certified Nursing Assistant at National Healthcare AssociatesCertified Nursing Assistant at National Healthcare Associates
James Victor DrakeJames Victor Drake
Radiology Director/RSO at Healthcare Associates of Irving, LLP dba Boardwalk DiagnosticsRadiology Director/RSO at Healthcare Associates of Irving, LLP dba Boardwalk Diagnostics
ERICA CASTROERICA CASTRO
Travel Specialist/Junior Data Analyst at National Oceanic and Atmospheric Administration, NOAATravel Specialist/Junior Data Analyst at National Oceanic and Atmospheric Administration, NOAA
Mayan Al BakhatMayan Al Bakhat
Teacher at Iqra Learning CenterTeacher at Iqra Learning Center