Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Creson

La Grande,Oregon

Summary



Professional warranty specialist with strong operational and administrative skills. Adept in maintaining meticulous records and providing customer satisfaction. Demonstrates professionalism with effective communication skills, contributing to team and operational success.




Overview

18
18
years of professional experience

Work History

Warranty Administrator

Northwood Manufacturing
06.2006 - Current
  • Maintained thorough records of all warranty claims, detailed service and customer records ensuring accurate documentation.
  • Reviewed warranty repair orders for proper completion and accuracy.
  • Supported service department in understanding applicable warranties.
  • Analyzed and compiled warranty data and provided regular reports to management, identifying areas for improvement or repetitive issues that may need addressed.
  • Stayed up-to-date on changes and communicated updates to service department staff as necessary.
  • Developed strong relationships with dealers as well as vendors while managing warranty parts inventory, ensuring prompt return to vendors for reimbursement purposes.
  • Promptly addressed and resolved warranty claim issues.
  • Processed all warranty for payment and provided monthly accounting reports.
  • Took part in all inventories for both service department and other plants.

Education

Business Administration With A Medical Option

Blue Mountain Community College
Pendleton, OR

Skills

  • Professionalism
  • Teamwork skills
  • Detail oriented
  • Communication Skills
  • Strong work ethic
  • Reliable

Timeline

Warranty Administrator

Northwood Manufacturing
06.2006 - Current

Business Administration With A Medical Option

Blue Mountain Community College

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Amy Creson