Summary
Overview
Work History
Skills
Timeline
AdministrativeAssistant
Amyee Hess

Amyee Hess

Bend,OR

Summary

I am a successful and accomplished, manager and leader, looking for a new career path and fresh challenges to conquer. I want to combine my talents with a company that values passion, positivity, integrity and hard work. I have over fifteen years of property management, real estate, sales, and financial experience. I am an effective communicator, both verbally and in writing. My interpersonal skills have proven to develop positive relationships with my clients, customers and team members. I've developed and maintained programs to meet the individual needs of my clients, customers and team members, by adapting guided practice to all learning styles. I am capable of working with multiple team members, while carrying out my own concurrent responsibilities. I thrive as a flexible and compassionate team player, an analytical thinker, and can streamline complex work processes. I am exceptionally computer-literate, and have extensive Microsoft proficiency.

Overview

11
11
years of professional experience

Work History

Area Supervisor

FPI Management
09.2024 - Current
  • Meet with clients on regular basis to discuss market trends, portfolio adjustments and performance details.
  • Make proactive adjustments to portfolios due to market trends and surveys.
  • Maintain regular performance appraisals for employees through verbal, written and on-going review programs.
  • Check vendor payments and other accounting disbursements for accuracy and compliance.
  • Create and update financial reports on frequent basis to present information to leadership teams.
  • Conducted routine inspections to check quality and compliance with throughout the portfolio.
  • Coordinated with other departments to launch successful promotional events, boosting foot traffic and sales.

Regional Manager

The Renaissance Companies
01.2022 - 09.2024
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Collaborated with legal counsel to resolve any disputes or litigations effectively while minimizing risk exposure for managed properties.
  • Monitored industry trends and regulatory updates, implementing necessary changes promptly to maintain compliance across all managed properties.
  • Provided comprehensive training programs for property staff members, fostering a knowledgeable team capable of handling various industry challenges efficiently.
  • Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
  • Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
  • Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
  • Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
  • Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.

Escrow Officer

Deschutes Title Company
01.2020 - 01.2022
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Coordinated with agents, lenders, and buyers to ensure all documentation was completed accurately and on time for closings.
  • Communicated requirements and title exception information to clients.
  • Developed marketing strategies to attract new clients, contributing to substantial growth in business volume.

Licensed Real Estate Broker

Century 21
08.2014 - 12.2020
  • Maintained in-depth knowledge of local market trends, neighborhood statistics, school ratings, and community amenities to effectively advise clients on property values.
  • Streamlined transaction processes, ensuring timely closings and minimal delays for both buyers and sellers.
  • Maximized client satisfaction by consistently following up on leads, referrals, and new business opportunities to ensure a steady flow of potential buyers or sellers.
  • Collaborated with attorneys, title companies, mortgage lenders, home inspectors, and appraisers to facilitate successful transactions.
  • Negotiated favorable contract terms for clients by leveraging market knowledge and strong communication skills.
  • Conducted comprehensive market analysis to accurately price properties for optimal results in competitive markets.

Skills

  • Proactive and Focused
  • Time Management
  • Operational efficiency
  • Multi-unit management
  • Team Building Leadership
  • Prioritizing and Planning
  • Problem Anticipation and Resolution
  • Client Relationship Management
  • Recruitment and Hiring
  • Yardi
  • On-Site
  • Google Business
  • Microsoft office

Timeline

Area Supervisor

FPI Management
09.2024 - Current

Regional Manager

The Renaissance Companies
01.2022 - 09.2024

Escrow Officer

Deschutes Title Company
01.2020 - 01.2022

Licensed Real Estate Broker

Century 21
08.2014 - 12.2020
Amyee Hess