Amy H Milligan

Provided case management services to individuals and families to locate, secure and maintain housing in grant funded programs. Conducted outreach and intake services with goal of reducing homelessness in community. Built relationships with community service providers and property managers to create network of support to prevent future displacement of clients. Developed individualized service plans for each client and documented progress in HMIS system.

Performed home visits and needs assessments to allow discernment of how to assist persons who reach out for help with household bills and crises. Developed resource spreadsheets for colleagues to use for referral purposes.

Assisted homeless individuals and families to access disability services and income, mental health and medical services, housing assistance, veterans services, food support and resources for daily living. Participated in collaborative meetings with continuum of care partners and Point in Time census interviews. Facilitated community members' application for disability in order to gain income for purposes of housing.

Enjoyed the privilege of raising children and volunteering for school, church and community organizations in which my family participated.

Supervised 8 Certified Addictions Counselors. Provided individual and group therapy for individuals recovering from addiction and mental illness. Represented Prototypes as the mental health liaison at a interagency access center for those experiencing homelessness. Developed psychosocial assessment forms, policy and procedure documents, and resource guides for the center.

Collaborated with a multidisciplinary team at a 600 bed teaching hospital to provide discharge planning, patient and family education, and needs assessment for after care services and medical supplies to support patients' health and well being.

Networked with health care and legal professionals to coordinate case management and health care services for significant worker's compensation cases. Attended medical appointments, created reports and labor market research to support proper care of individuals.

Coordinated discharge planning services to medical/surgical, emergency department, pediatric and psychiatric patients. Performed psychosocial assessments, individual and group therapy, referral coordination and family support as a part of the psychiatric unit multidisciplinary team. Developed and facilitated a NAMI community support group. Served as supervisor to interns from the local college.

Networked with community agencies and health care providers to create positive and healthy childhood development for participants in the Healthy Moms/Healthy Kids program of the Springfield Public Health Department. Provided support and education to pregnant women and mothers of infants and children to age 3.

Analyzed human services legislation and State agency budgets to prepare summary reports for legislators. Assisted legislators in drafting of bills, committee presentations and floor proceedings.

Researched literature and created bibliographies in the topics of gerontology and of foster care youth for School of Social Work professors. Reviewed over 300 DCFS records to develop a stressor scale for use in developing predictors of success after foster care. Served as coordinator of Project Outreach that provided information and referral to services for homeless men at a winter emergency shelter. Conducted a comprehensive needs assessment for development of programs for children at a women's transitional shelter.

Supported individuals with Serious Mental Illness in their homes with intensive case management services in order to prevent a cycle of repeated hospitalizations. Addressed issues with clients to increase socialization skills, improve housing conditions, and better manage psychiatric symptoms.