Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

A'Myiah Gee

Scott,LA

Summary

Dynamic and results-driven professional with a strong background in customer service from Kohls Department Store. Skilled in conflict resolution and phlebotomy techniques, I excel in patient interaction and maintaining quality control. Committed to enhancing customer experiences while ensuring compliance with health and safety standards. Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Associate

Kohls Department Store
Lafayette, LA
04.2025 - Current
  • Demonstrated excellent customer service skills at all times.
  • Assisted customers with product selection based on their needs and preferences.
  • Assisted customers with product selection, pricing and availability.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Provided cash register operations and handled customer payments.
  • Assisted with loading and unloading deliveries from vendors.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Maintained attractive merchandise displays to maximize purchases.
  • Maintained cleanliness and organization of store shelves and displays.

Front End Cashier

TJX Companies
Lafayette, LA
06.2021 - 07.2022
  • Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
  • Greeted customers warmly upon entering the store and provided assistance when needed.
  • Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
  • Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
  • Maintained a clean workstation by wiping counters and organizing supplies.
  • Verified customer purchases with valid identification.

Education

National Certification of Phlebotomy -

Unitech Training Academy
Lafayette, LA
09-2024

Skills

  • Phlebotomy techniques
  • Venipuncture and capillary puncture
  • Sample collection and labeling
  • Clinical documentation
  • Patient interaction and assessment
  • Medical terminology
  • Customer service and support
  • Conflict resolution
  • Attention to detail
  • Inventory control
  • Specimen handling
  • Quality control
  • Health and safety compliance
  • HIPAA compliance
  • First aid and CPR certification

Certification

  • Basic life support-cpr since dec 24

References

References available upon request.

Timeline

Store Associate

Kohls Department Store
04.2025 - Current

Front End Cashier

TJX Companies
06.2021 - 07.2022

National Certification of Phlebotomy -

Unitech Training Academy
A'Myiah Gee
Want your own profile? Create for free at Resume-Now.com