Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Amy J. Johns

Utica,MI

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

32
32
years of professional experience

Work History

Manager

Artistic Printing Inc
Southfield, MI
11.1989 - Current
  • Six + years working in QuickBooks
  • 32+ years of handling all accounting functions
  • Payroll processing in QuickBooks
  • Tax filings with State of Michigan and Federal Government
  • Processed cash, check and credit transactions maintaining 99% accuracy minimizing end of day balancing errors
  • Balanced check payments, identifying and resolving discrepancies immediately
  • Accounts payable, receivable and collections
  • Quoting new business, all customer service forward facing functions
  • Successful grant applications
  • Contract negotiations on all new equipment
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Some College (No Degree) - Business

Macomb Community College
Warren, MI

Skills

  • QuickBooks
  • Microsoft Office
  • Adobe Creative Suite
  • Operations management
  • Staff Management
  • Financial Management
  • Contract Management

Timeline

Manager

Artistic Printing Inc
11.1989 - Current

Some College (No Degree) - Business

Macomb Community College

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Amy J. Johns