Amy Ryan

I am responsible for picking up Elementary, high-school and middle schoolers and transporting them to and from school.

I was responsible for helping prepare meals for over 800 students daily. I was also responsible for keeping logs for temperatures for the health inspectors.

• Provided support to individuals with special dietary need to meet unique nutritional requirements.
• Assisted with preparation and serving of food in line with established nutrition guidelines.

• Researched and resolved billing discrepancies to enable accurate billing.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Worked with multiple departments to check proper billing information.
• Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

• Facilitated smooth shipping processes by preparing accurate documentation for all shipments involving OS&D items.
• Expedited issue resolutions with carriers through effective negotiation and claim settlement practices.
• Boosted customer satisfaction by addressing and resolving OS&D inquiries professionally and promptly.
• Increased shipment efficiency by verifying product counts, weights, and dimensions before pick-up or delivery.
• Maintained an organized record-keeping system for all OS&D transactions, ensuring easy access to crucial information when needed.
• Ensured compliance with all relevant regulatory requirements in relation to OS&D management and reporting procedures.
• Enhanced inventory management by conducting regular audits and reconciling discrepancies.
• Demonstrated strong attention to detail when reviewing bills of lading, manifests, invoices, and other shipping documents for accuracy as part of the overall effort to prevent future OS&D situations from arising.
• Contributed to process improvements by participating in cross-functional teams focused on reducing overall supply chain inefficiencies related to OS&D occurrences.
• Leveraged advanced problem-solving skills to identify and address potential OS&D issues before they negatively impacted the overall efficiency of the supply chain.
• Managed relationships with key stakeholders such as vendors, carriers, warehouse staff, and customers involved in the handling of any given OS&D issue.
• Provided comprehensive training to new hires on company-specific OS&D procedures, resulting in increased productivity levels across the team.

• Optimized warehouse operations by identifying trends in OS&D occurrences and suggesting corrective actions.
• Developed strong working relationships with both internal and external partners involved in the resolution of OS&D matters, fostering a collaborative environment conducive to continuous improvement within the organization.
• Improved shipment accuracy by closely tracking and resolving OS&D issues in a timely manner.
• Assisted in the development of new policies and procedures to address ongoing OS&D challenges within the organization.
• Streamlined communication with carriers, ensuring prompt resolution of OS&D matters to minimize delays.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.