Amy J. Tucker
Government
Atoka,US
Summary
Navy Mortician with 20+ years of U.S. Navy and private sector experience planning, orchestrating and coordinating all facets of mortuary operations and casualty affairs. Extensive experience supervising, training, mentoring and leading less experienced Navy Morticians. Recognized Mortuary Affairs subject matter expert (SME) with an extensive knowledge of casualty support services policies, procedures, rules and regulations. Valued throughout career for strong planning and evaluation skills, attention to detail, strong writing skills, and ability to communicate with compassion, tact and understanding with bereaved family members. Licensed Funeral Director and Licensed Embalmer. Highly successful [Job Title] proficient at executing financial administration, reporting and scheduling functions. Strong [Skill] abilities with expertise in directing teams of professionals in high-volume settings. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
1
1
Certification
Work History
Program Specialist
- For an installation's Casualty Services
- Analyzes, implements, and administers total advisory services and comprehensive programs related to casualty services
- Independently performs a variety of complex assignments involving identifying beneficiaries eligible for benefits and entitlements of seriously ill, very seriously ill or deceased Airmen, providing tailored information to the Next of Kin (NOK)
- Coordinates advocates and obtains a variety of resources and services for surviving personnel and their families
- Serves as a subject matter expert for the installation's Casualty Policy and Casualty Program Educator programs
- Develops and implements publicity and information programs as they relate to Casualty Services, Survivor Benefits, Record of Emergency Data and the various government life insurance programs.
SUPERVISE STAFF
- Supervised, trained, mentored and provided technical guidance to a dozen subordinate Navy Morticians
- Plan and prioritize work, establish schedules for work completion, and review completed work
- Oversee and evaluate staff performance
- Coordinate and monitor training of employees and units, including Military Funeral honors and Casualty notification officers
- COORDINATED INVESTIGATIONS: Planned and coordinated the identification and investigation for unidentified remains and search and recovery efforts
- Assured search and recovery handling of remains were conducted properly and in accordance with instruction
- Examined remains to locate identifying markings; ensured statements of recognition were provided and substantiated using dental or fingerprint comparisons
- Provided descriptions of height, weight, age, race and distinctive characteristics
- PLANNING AND EVALUATING: Prepared search and recovery operations reports
- Controlled and maintained accurate records of remains and maintained safety and security of site
- Once remains were located, ensured identification tags and cards remained on remains
- Directed movement of remains and personal effects so that tentative identification could be made and all necessary forms processed
- DREW ON INTERPERSONAL COMMUNICATIONS SKILLS to serve as point of contact (POC) for Navy mortuary related information
- Coordinated with Casualty Affairs to fulfill requests of deceased or next of kin
- Provided casualty information to next of kin on benefits, funeral homes and burial services
- Arranged for flights and escorts and coordinate delivery with funeral homes
- Handled difficult cases with diplomacy, sensitivity and tact.
Education
Master of Science - Administration of Justice and Security
University of Phoenix
Bachelor of Arts - Psychology
Maryville University
Associate of Arts - Funeral Service Education
St. Louis Community College at Forest Park
Introduction to Embalming, Embalming, Restorative Art, Mortuary Law, Psychology of Grief, Funeral Service Management - undefined
Skills
Skill Development
undefinedAdditional Information
- to Present Secret Security Clearance
Certification
Licensed [Job Title] - [Timeframe]
Licensed Funeral Director & Emblamer
Licensed Funeral Director Embalmer
Timeline
Program Specialist
SUPERVISE STAFF
Master of Science - Administration of Justice and Security
University of Phoenix
Bachelor of Arts - Psychology
Maryville University
Associate of Arts - Funeral Service Education
St. Louis Community College at Forest Park
Introduction to Embalming, Embalming, Restorative Art, Mortuary Law, Psychology of Grief, Funeral Service Management - undefined
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