Amy Johnson
Homewood,AL
Summary
Motivated detail-oriented individual eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth, pursuing a position where attention to detail and exemplary service skills will be appreciated.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Publix Grocery Store
Birmingham, AL
03.2023 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
Merchandiser/Cashier
Five Below
Birmingham, AL
01.2023 - 05.2023
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Communicated and coordinated planogram execution with store management.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Merchandising Team Lead
Lowes Home Improvement
Birmingham, AL
11.2021 - 04.2022
- Negotiated prices, discount terms and transportation arrangements with suppliers.
- Assisted with staff development by implementing effective, hands-on training programs for new employees, maximizing performance and engagement from day one.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assistant Restaurant Manager
Taco Bell
Birmingham, AL
09.2017 - 11.2021
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
- Resolved problems or concerns to satisfaction of involved parties.
- Assisted personnel with duties and tasks during high-volume periods.
Cashier
Walmart
Birmingham, AL
01.2019 - 09.2019
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Merchandiser
Garden Vision
Birmingham, AL
09.2018 - 10.2019
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Stamped price tags on merchandise, referring to official price lists.
Garden Bar Specialist
Ruby Tuesday
Birmingham, AL
03.2018 - 09.2018
- Prepared workstations with ingredients and tools to increase efficiency.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Observed food safety and sanitation protocols to reduce germ spread.
- Monitored temperatures of prepared food and cold-storage areas.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education
High School Diploma -
Albert Einstein High School
Kensington, MD05.2016
Skills
- Interpersonal and Written Communication
- Training and Onboarding
- Employee Performance Evaluations
- Menu Pricing and Writing
- Portion Control
- Scheduling Staff
- Anticipating Problems
- Problem-Solving
- Inventory Management
- Health Code Compliance
- Money Handling
- Documentation and Recordkeeping
- Staffing and Sales Reporting
- Monitoring Food Preparation
- Back of House Management
- Expense Tracking
- Microsoft Office
- Conflict Resolution
- Calm and Pleasant Demeanor
- Team Leadership
Certification
- ServSafe
Timeline
Cashier
Publix Grocery Store
03.2023 - Current
Merchandiser/Cashier
Five Below
01.2023 - 05.2023
Merchandising Team Lead
Lowes Home Improvement
11.2021 - 04.2022
Cashier
Walmart
01.2019 - 09.2019
Merchandiser
Garden Vision
09.2018 - 10.2019
Garden Bar Specialist
Ruby Tuesday
03.2018 - 09.2018
Assistant Restaurant Manager
Taco Bell
09.2017 - 11.2021
High School Diploma -
Albert Einstein High School