Summary
Overview
Work History
Education
Skills
References
Timeline
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AMY K. CARTER

Hooksett

Summary

Dynamic Human Resources Assistant at MilPower Source with proven expertise in compliance and recordkeeping. Skilled in data entry and customer service, I excel at streamlining processes and enhancing efficiency. Recognized for my strong problem-solving abilities and proficiency in Microsoft Excel, I effectively support organizational goals and foster positive employee relations.

Overview

7
7
years of professional experience

Work History

Human Resources Assistant

MilPower Source
Belmont
03.2025 - Current
  • Organized and maintained employee HR records for hiring, terminations, and benefits management.
  • Assisted with unemployment claims and employment verifications to ensure compliance.
  • Supported all regulatory compliance efforts related to HR functions.
  • Facilitated recruiting processes including applicant processing, hiring, and onboarding using ATS Comeet.
  • Coordinated scheduling of interviews and ensured completion of background checks and drug tests.
  • Provided administrative support for performance review processes and documentation maintenance.
  • Participated in safety training initiatives as a member of the Safety Committee.
  • Managed office supplies procurement and ensured optimal functioning of office equipment.

Administrative Assistant

Hooksett School District SAU 15, David R. Cawley Middle School
Hooksett
01.2023 - Current
  • Record daily attendance for students or employees and post daily in PowerSchool
  • Maintain accurate and up-to-date attendance records
  • Work with administrators to communicate attendance concerns with students and their parents
  • Greets all persons entering the school, following District safety and security procedures
  • Answers telephones, parents' questions and/or forwards calls/messages in a professional manner
  • Perform office functions to include, but not limited to, setting up and maintaining files, correspondence, student and staff lists, mail distribution, and general typing and data entry
  • Maintain student records and databases and produce reports as needed
  • Monitor student behavior in the office when necessary
  • Respond to student and staff situations including emergencies
  • Follow guidelines of confidentiality as established by the school district
  • Perform in a professional manner when interacting with students, parents, faculty, administration, and co-workers

Program Planner II

Department of Safety, Division of Homeland Security and Emergency Management
Concord
05.2022 - 01.2023
  • Coordinates the regular maintenance and updating of local and state Radiological Emergency Preparedness (REP)-related plans
  • Assists with the submission of REP Plans to the Federal Emergency Management Agency (FEMA) and other federal partners for approval as required
  • Excel spreadsheets
  • Records management
  • Prioritization

Program Planner I

Department of Safety, Division of Homeland Security and Emergency Management
Concord
04.2021 - 05.2022
  • Develops and maintains REP standard operating procedures and/or guidelines for the Section and Division
  • Coordinates and consults with state and community officials regarding existing and proposed programs and projects
  • Researches planning data and reports, procedural and policy announcements for use in the State's REP Program
  • Collaborates with state, local, federal, and private sector partners to assist in developing, organizing and researching REP activities and plans
  • Responsible for the development and maintenance of the reimbursement portion of the REP Assessment Program from the nuclear power plants to local and state partners
  • Provides accurate reconciliation and periodic financial reporting
  • Maintains proficiency in computer systems, management of databases and office software, as appropriate to ensure efficient and timely processing of information and reporting requirements

Data Processing Supervisor I

Department of Safety, Division of Homeland Security and Emergency Management
Concord
03.2021 - 04.2021
  • Compiled and disseminated information to Section staff to ensure all remain current on important program information and have immediate access to needed resources; served as a local liaison during disasters, exercises, and drills to support NH communities, as needed
  • Managed correspondence, updated the statewide Emergency Management database, developed, and monitored the weekly schedule for field staff
  • Created, updated, edited and maintained a variety of documents in computerized databases and spreadsheets in support of state and federal programs; e.g., tracking grant funds, contracts, expenses, local plans and information
  • Made recommendations to the Chief and Assistant Chief on updates and changes to SOP's, guidelines, directories, rosters, contact lists and related materials; ensures that materials are promptly and accurately maintained, distributed and filed
  • Ensured that Field Services documents, forms, files, plans and procedures were properly maintained and kept current
  • Maintained a level of proficiency in computer office software packages (Word, Excel, etc.) and proofreading to ensure documents are submitted in a timely and accurate fashion
  • Coordinated activities of the Field Services Section's personnel to include: planning meetings and other administrative duties necessary to support the day-to-day activities of the Field Services Section
  • Provided administrative assistance to the entire Division

Counter Clerk II

Department of Safety, Division of State Police, Criminal Records
Concord
03.2018 - 10.2019
  • Planned and developed schedules to ensure all aspects of the unit were addressed
  • Monitored schedules and modified as needed when staffing changes occurred
  • Maintained an up-to-date list of federal, state, local criminal justice agencies and non-criminal justice agencies to receive Criminal History Record Information (CHRI) as mandated by federal and state regulations
  • Effectively explained state statutes, Federal policies and procedures, Department administrative rules and Division policies to individuals who wish to obtain criminal records
  • Developed and maintained a harmonious working relationship with state personnel, law enforcement agencies, state courts, state agencies and numerous private agencies for the purpose of obtaining criminal records
  • Received authorization to release criminal history record information forms and collects an established fee for processing requests for the Criminal Records Unit
  • Verified closeout submissions of all employees at the end of business day
  • Supplied billed and pre-paid agencies with invoices when requested
  • Acted as Assistant Supervisor for the Applicant Processing Team within the Criminal Records Unit of NH State Police, when department Supervisor is out of the office or unavailable
  • Assisted Supervisor with reporting, statistical data logs, and departmental needs as requested

Education

Associate of Science - Medical Assisting

Hesser College
Concord, NH
12.2009

Skills

  • Customer service
  • Administrative support
  • Data entry
  • Computer skills
  • Computer proficiency
  • Problem solving
  • Time management
  • Documentation and recordkeeping
  • Scheduling
  • Task prioritization
  • File organization
  • Scheduling and calendar management
  • Strong problem solver
  • Microsoft Word
  • Critical thinking
  • Customer relations
  • Microsoft Excel
  • Documentation and reporting
  • Professional and mature
  • Deadline-oriented

References

References available upon request

Timeline

Human Resources Assistant

MilPower Source
03.2025 - Current

Administrative Assistant

Hooksett School District SAU 15, David R. Cawley Middle School
01.2023 - Current

Program Planner II

Department of Safety, Division of Homeland Security and Emergency Management
05.2022 - 01.2023

Program Planner I

Department of Safety, Division of Homeland Security and Emergency Management
04.2021 - 05.2022

Data Processing Supervisor I

Department of Safety, Division of Homeland Security and Emergency Management
03.2021 - 04.2021

Counter Clerk II

Department of Safety, Division of State Police, Criminal Records
03.2018 - 10.2019

Associate of Science - Medical Assisting

Hesser College

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